Deputy Store Manager (37.5h / week)

Läderach is looking to recruit a deputy store on a full-time basis for our location London London Westfield. The contract is for 37.5 hours per week, Monday to Sunday. We need someone who is flexible and willing to do overtime from time to time as and when required.

• Manage the branch in the absence of the Store Manager
• Lead outstanding in-store customer experience, motivate the staff to provide top notch costumer care
• Ensure the accuracy of Läderach product merchandising while executing proper food safety protocol
• Meet and exceed store sales goals
• Manager merchandise orders and shipments, oversee proper stockroom storage and care
• Achieve in-store compliance and loss prevention standards

• At least two years of experience in a customer-minded luxury retail environment
• At least two years of experience in a retail space with increasing levels of responsibility (leading general shop management)
• Equipped with customer service skills, staff management and leadership
• Reliable with flexible schedule, including the availability to work extended hours, weekends and holiday hours based on the store needs
• Quality-minded with keen attention to detail
• Ability to speak multiple languages is an advantage
• Cultivate an environment of courtesy and good manners
• Passionate about chocolate

• Competitive Pay
• Employee Discount
• 28 days of paid annual leave

Philotte Niyindeba Mucyo, Store Manager London Westfield Läderach (UK) Limited

london.westfield@laderach.com