Administration Assistant

Lea Vale Medical Group have an exciting opportunity for an enthusiastic and self-motivated person to join our Admin Team. We are a busy medical practice located in Luton Town Centre serving just over 30,000 patients and we have recently been rated outstanding by the CQC.

Main duties of the job

We are looking for someone to undertake a variety of administrative duties to assist in the smooth running of the practice including scanning, completing tasks and identifying patients for review. You will process clinical correspondence safely and efficiently ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team.

About us

We are a CQC outstanding rated practice who believes in delivering high quality primary care services through effective teamwork and constant learning.

We are looking for team members who share the same teamworking ethics to join our team.

Job responsibilities

Processing practice correspondence, which includes coding clinical information.

• Identify complex or higher risk areas that require input or knowledge from the clinical team. This includes safeguarding issues. You will work to the agreed practice protocols.
• You will work closely with the practice administrators and clinical team to ensure that you are providing a safe and high quality service to the practice.
• Liaise with external agencies such as secondary care, community service providers, solicitors and insurance companies as required.
• Contact patients via phone to arrange appointments for review
• To assist with all clerical and administrative duties within the administration department

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent

Desirable

• - GCSE Mathematics & English (C or above)
• - NVQ Level 2 in Health and Social Care

Experience

Essential

• Experience of working with the general public
• Experience of administrative duties

Desirable

• Experience of working in a health care setting

Skills and competences

Essential

• Excellent communication skills (written and oral)
• Strong IT skills
• Clear, polite telephone manner
• Effective time management (Planning & Organising)
• Competent in the use of Office and Outlook

Desirable

• Experience in using SystmOne

For job description please see NHS Jobs

https://beta.jobs.nhs.uk/candidate/jobadvert/A0676-23-9857

Job Types: Full-time, Permanent

Salary: £11.17 per hour

Benefits:

• Company pension
• Employee discount
• Flexitime
• Free parking
• On-site parking

Schedule:

• Flexitime
• Monday to Friday

COVID-19 considerations:
Yes, we are taking all the necessary COVID-19 precautions.

Application deadline: 26/02/2023
Reference ID: Admin 23