Booking Agent
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Position Overview & Specifications
Job Title: Booking Agent - Dental and Beauty Niche
Location: United Kingdom (remote)
Job Type: Part-time, 0 hours contract
Salary: Basic plus commission
Overseas applicants welcome, but good English is a must.
We are seeking a highly motivated Booking Agent to join our team in the Dental and Beauty Niche. The ideal candidate will have excellent communication skills and a proven track record in sales/customer service, with experience in the healthcare industry preferred.
Responsibilities:
- Contact inbound leads through various channels (calls, texts, emails) to book consultations and/or treatments
- Manage a pipeline of leads and appointments, ensuring timely follow-ups and efficient communication
- Provide exceptional customer service, answering questions and addressing concerns
- Collaborate with the team to identify new business opportunities and improve booking processes
- Meet or exceed monthly booking targets and contribute to overall revenue growth
Requirements:
- 1-2 years of sales or customer service experience, preferably in the healthcare industry
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Proficient in using CRM software and Microsoft Office
- Familiarity with dental and beauty treatments is a plus
To be the perfect fit for this role you should be naturally outgoing, happy, and love talking to people. You should enjoy a fast-paced and busy workday thrive in a goal-based environment!
We are looking for seasoned professionals that enjoy working from proven scripts but that can also think on the fly.
You should enjoy continually working to make our processes and the results better over time.
You'll need to be self-organized and fulfill your daily call, text, and email targets. You must also have basic CRM experience.
Success in your role will be determined by the number of consultations/appointments booked.
We offer a basic salary and commission structure. If you are passionate about healthcare, have a proven track record in sales, and thrive in a fast-paced, dynamic environment, we want to hear from you!
To apply, please submit your resume and a cover letter explaining your qualifications and interest in the role.
Job Types: Part-time, Zero hours contract
Part-time hours: 0-40 per week
Salary: £11.00 per hour
Benefits:
- Flexitime
Schedule:
- Flexitime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Work Location: Remote
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Booking Agent roles across Leads Flow's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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