Game Host
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Position Overview & Specifications
Due to LevelUp Escapes‘ rapid development we are expanding our team. We are recruiting for a Game Host to join us.
DETAILS:
Customer Service/Escape Rooms Games Host: an excellent people person with a helpful, fun and friendly manner is required to join a family run business based in Shrewsbury
NO EXPERIENCE REQUIRED FULL TRAINING PROVIDED
If you have experience working within the entertainment industry or within an Escape Room environment then that would be great, although not essential as the company will provide full training. However, you must have the ability to provide a first-class customer experience for all guests.
SALARY: From£7 per Hour.
LOCATION: Shrewsbury
JOB TYPE: Part-Time
WORKING HOURS: Flexible Hours
JOB OVERVIEW
We have a fantastic new job opportunity to join a family run business as a Customer Service Escape Rooms Games Host who is an excellent people person with a helpful, fun and friendly manner
Working as the Customer Service Escape Rooms Games Host you will support the business to deliver the most entertaining, energetic, and immersive gaming experience from start to finish.
As the Customer Service Escape Rooms Games Host you will help the business to create memorable and exciting experiences for all of their customers, ensuring every guest is looked after and supported during their game.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Your duties as the Customer Service Escape Rooms Games Host include:
- Greeting new guests to the venue
- Narrating the game experience
- Providing clues when needed
- Celebrating customer achievements
- Resetting used games ready for the next guests
CANDIDATE REQUIREMENTS
- As a successful candidate you will be:
- Sociable
- Customer focussed
- Passionate about puzzles
- Able to work alone and as part of a team
- Willing to work flexibly on weekdays, evenings and weekends
- Over 16
Job Type: Part-time
Part-time hours: 10 per week
Salary: £6.75-£10.39 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Flexitime
- Referral programme
Schedule:
- 8 hour shift
- Flexitime
- Weekend availability
Ability to commute/relocate:
- SHREWSBURY: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Game Host roles across LevelUp Escapes's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £7 - £10 bracket, including retirement vesting and health parity.
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