Housekeeping Team Member

The Opportunity

Housekeepers are the rock stars of any hotel operation and play a pivotal part in our hotels. And as one of our Housekeepers, you will be responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms, and cupboards; replenishing guest supplies, and always maintaining exceptional service levels.

You as one of our housekeepers, will service hotel bedrooms and public areas to company standard and within the allocated time frame. Be familiar with the agreed cleaning standards and presentation of all categories of rooms within the hotel, and report breakages or damages immediately to ensure that repairs are carried out.

Returning all equipment to their allotted storerooms at the end of each working day and making sure that the storerooms and working areas are always kept clean and tidy.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal Candidate

• You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service.
• Highly motivated and pro-active; acting with professionalism and positivity in all interactions.
• Passionate about the hospitality industry
• Experience within a hotel ideal but not essential, as full training will be given.
• Desire to learn and grow within the role.
• Authentic energy and a genuine passion for making guests smile.
• Must be able to manage large workloads.
• Having confidence in your own ability and exceptional attention to detail

Hotel

With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.

The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.

The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.

The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options

About us

We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in