Mental Health Support Worker
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Position Overview & Specifications
Join a team with a refreshingly different approach to recovery. Join people with a passion and determination to make a difference every day
Lifeways SIL are a forward thinking, innovative organisation who are leading the way in supporting the NHS & local councils in driving change. Our goal is to bring innovation to drive improved outcomes for people with complex mental health needs for a cleaner, brighter future.
We are looking for inspired, motivated individuals to join our dedicated team of Recovery Support colleagues to positively engage with our clients in our 'Enhanced Community Recovery’ supported living service in Southampton.
In return we offer a rewarding progressive career opportunity whether you have direct experience or not, you will have the chance to grow and be valued in a supportive team.
Benefits include
- Competitive rates of pay for Sleep In shifts
- Refer a Friend cash reward
- Free enhance DBS check
- Professionally supportive team and employer
- 28 days annual leave, increase with length of service
- Access to NEST Pension
- Bike 2 Work Scheme
- Discounts on high street and online shops, supermarkets, holidays and events
- Employee Assistance Programme
About you, about the role
You may already have experience of providing care to people with support needs, although full training will be given to enable you to provide recovery focused, person-centred support for our clients to live as independently as possible within the community.
You will have great customer service expertise, ability to manage your time and provide accurate information. Perhaps you’ve worked in retail or hospitality and can demonstrate transferable skills to develop trusting relationships with clients to achieve positive outcomes as well as confidently dealing with external agencies and authorities.
What is key, you will already have an understanding of the needs of people living with mental health and its effects, the willingness to learn, have excellent communication skills, both written and verbal, and have good I.T. skills, including word, databases and e-mails. If you have an NVQ/QCF in Health & Social Care, that’s great! If not, we will support you in obtaining this and beyond.
We believe in equal access to opportunities and create environments where people feel valued and comfortable in being themselves at work. Our commitment to an inclusive community is shown by both our employee engagement and awareness initiatives and in how we empower people to do their best every day.
Hours are based on a rota working 39.25 hour per week, including sleep ins, weekends and lone working.
This role is subject to an enhanced DBS check.
Job Type: Full-time
Salary: £11.42 per hour
Benefits:
- Casual dress
- Cycle to work scheme
- Wellness programme
Schedule:
- Day shift
- Night shift
- Weekend availability
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Mental Health Support Worker roles across Lifeways SIL's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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