Manager – Payments and Markets

End Date Monday 08 May 2023 Salary Range £66,744 - £74,160
Agile Working Options Hybrid Working Job Description Summary . Job Description At Lloyds Banking Group (LBG) our vision is to be the best bank for our customers. By putting customers first, keeping banking simple and making a difference together, we're helping Britain prosper. We're currently looking for a highly motivated Manager to join our Markets and Payments interlock team. You'll provide insightful, high quality complex output, advice and guidance driving control, tailored to senior partner needs. You'll lead and deliver against both the strategic vision of Markets & Lending Delivery (MLD), across the group providing a comprehensive support service for our business partners both within MLD and the wider Markets and Payments ecosystem. In addition to providing ongoing performance management and developing key capabilities within the team, you'll employ strong and articulate interpersonal skills to relay key messages where risks and issues need to be clearly understood and where appropriate decision-making drives risk management activity. You'll also be required to produce business requirements across all of the Settlements Control subject areas and ensure that these are understood, prioritised and scheduled for delivery within an agreed timeframe and budget. Your role and responsibilities will include:

• Partnering with both internal and external clients to ensure their needs are met while supporting other colleagues in managing additional client and customer relationships.
• Highlight shortcomings and suggest improvements in current compliance processes, systems, and procedures within assigned unit and/or subject area.
• Analyse key themes using data from a wide range of sources and identify possible impacts on the business. Working with business partners to mitigate identified risks.
• Help drive e2e MER root cause analysis that explores issues and/or needs that establish potential causes, related issues/barriers and close out any weaknesses in system architecture or processes.
• Investigate standard and non-routine incidents and provide expert advice to colleagues while coordinating with all internal functions to facilitate effective implementation of compliance programmes to minimize risk exposures and ensure adherence with regulatory standards.
• Identifies shortcomings, then suggests and implements improvements to existing business practices, while developing and delivering projects or a work stream within the organisation's change management.
• Help devise and deploy a Settlements Control governance framework that ensures controlled delivery across the Markets & Treasury Operations portfolio.
• Provide SME input into third party vendor negotiations that align to the strategy of MLD and ensure the optimal outcome – both financially and functionally - for the area.
• Design and help produce intuitive and meaningful MI for wider socialisation in MLD and other areas.
• Be an integral part of the design and implementation of non-MAS infrastructure.

Crucial skills / experience:

• Have an excellent understanding of Markets and Payments products and processes.

Desirable Skills:

• A good understanding of Murex and/or Summit would be an advantage.
• Experience of Lean Six Sigma with a qualification would be preferred.

So what can we offer you in return? You'll be rewarded with excellent benefits, personal development and a career that’s enriching and full of opportunity! As well as a competitive salary, you’ll receive:

• A Discretionary Performance Share Award
• Generous pension contribution
• 30 days leave plus bank holidays
• Private health cover
• Share Schemes

We're a friendly, dynamic, and flexible group of people who work collaboratively across our shared team priorities whilst seeking to continuously improve our ways of working. Our teams are based across London, Edinburgh, and Birmingham with remote working available for all colleagues. We promote equal opportunities, and welcome applications from employees from a diverse range of backgrounds. We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Sound like you? Apply today, we’d love to hear from you..! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.