Relationship Director, Relationship Management (SME)

End Date Wednesday 19 April 2023 Salary Range £73,616 - £92,020
Agile Working Options Hybrid Working Job Description Summary Joining the Recruitment & Professional Services team in London SME, which forms part of the wider London Trading SME & Mid Corporate team within our Commercial Bank, you'll be responsible for supporting clients with all their banking needs including lending, working capital solutions and a wide range of other Group and partner services. There is an expectation to grow the portfolio, so you'll be promoting the bank with professionals and key influencers in the local community to develop business opportunities and bring more clients to the Group. Job Description At Lloyds Banking Group we’re driven by a clear purpose - to help Britain Recover & Prosper. Across the Group, our colleagues are passionate about making a difference to customers, businesses, and communities.
Our Commercial Banking division has business clients across a wide variety of sectors - from small businesses to multinational corporations. Many of the clients we support are household names, driving UK growth, and we've pledged to help the UK economy recover by helping British industry. Would you like to help SME businesses prosper by offering the funding, support and encouragement they need to grow, at home or abroad? This is an opportunity for a sector specialist Relationship Director, focussing on Recruitment, Business Services and Financial Institution sectors. This a high value SME client portfolio made up of approx. 70 groups based in London, with turnover typically between £10m - £25m.
The Role: Joining the Recruitment & Professional Services team in London SME, which forms part of the wider London Trading SME & Mid Corporate team within our Commercial Bank, you'll be responsible for supporting clients with all their banking needs including lending, working capital solutions and a wide range of other Group and partner services. There is an expectation to grow the portfolio, so you'll be promoting the bank with professionals and key influencers in the local community to develop business opportunities and bring more clients to the Group.
What would you be doing?

• Providing excellent service to our clients, putting them at the heart of what you do, adding value at every interaction and becoming a ‘trusted advisor’
• Managing the risks of a small number of Relevant Financial Institutions (RFIs), to ensure there are no regulatory breaches
• Providing a range of funding solutions to our clients from our Term Lending and Working Capital product range, tailoring them to Client needs and managing associated risks
• Building relationships across the Group, and with our Partner companies, and through them bringing the ‘whole bank’ to the client, delivering products and services to meet their needs

What we need from you: You'll demonstrate experience and knowledge of the following:

• Results focused – You'll take personal responsibility for delivering results, whilst readily accepting change and focussing on client outcomes
• Risk management – You’ll need to demonstrate strong risk management skills, requiring attention to detail and a pro-active approach to anticipating potential risks
• New client acquisition – Highly proficient at building and maintaining productive relationships with external professionals and adept at winning good volumes of higher value new client relationships
• Specialist knowledge – Uses specialist credit and sector knowledge, along with all available digital tools, to deliver excellent client experiences. Identifying ways to grow income, balance sheet and market share, whilst always ensuring the effective management of risk
• People – Have a growth mindset and be keen to adopt and use key enablers that enhance the client experience and demonstrate the value a Face to Face Relationship Manager brings to a client’s business.
• Environmental awareness – Promotes the bank’s image through strong ethics & integrity across a range of clients, prospects & professionals

What can we offer you in return? You'll be rewarded with excellent benefits, personal development and a career that’s enriching and full of opportunity.
As well as a competitive salary, you’ll receive:

• A Discretionary Performance Share Award
• Generous pension contribution and 30 Days leave plus bank holidays
• Private health cover and access to Share Schemes

You'll enjoy our dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future.
We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We're an equal opportunity employer and deeply value diversity within our organisation.
We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Together we make it possible! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.