Relationship Director - Retail & Consumer Goods

End Date Wednesday 24 May 2023 Salary Range £0 - £0
Agile Working Options Hybrid Working Job Description Summary See Below Job Description At Lloyds Banking Group (LBG) our vision is to be the best bank for our customers. By putting customers first, keeping banking simple and making a difference together, we're helping Britain prosper. Corporate Coverage is a client coverage business within Corporate & Institutional Banking, operating across the UK and North America and is responsible for the overall management of businesses, whose annual turnover exceeds £100m. Corporate Coverage consists of 5 sector-based teams including Consumer & Tech. Retail and Consumer Goods (R&CG) is part of the wider Consumer & Tech team. The team engages clients of all levels of complexity (many of which are large household names) across the whole range of balance sheet, hedging (interest rates, foreign exchange and commodities), trade and cash management solutions. Working on Investment Grade, Leveraged Finance and Infrastructure & Project Finance transactions provides unique depth and breadth to the role. In addition to supporting the growth in Lloyds’ Retail Data Insights proposition, utilising aggregated consumer data to support clients strategic business decisions. The key to our success is continuous interaction with clients, credit, risk and the delivery functions of the bank as well as our product partners within the wider Group. We're looking for an individual with strong Relationship Management experience to drive the business forward. You'll be a motivated self-starter with a consistent record developing and implementing a strategic plan and objectives, whilst showing strong leadership skills to motivate those around you. You'll manage a portfolio of clients and market the full range of products and services to achieve an acceptable level of profit, risk and return. To make this happen, you'll need to have the ability to influence and persuade by building trusting and collaborative relationships whilst communicating effectively at all levels and across different audiences. This role provides a tremendous opportunity for a high calibre individual to drive and lead a key portfolio of client relationships. Your Accountabilities will include:

• Prepare a strategic business plan for the R&CG portfolio within your remit to meet customer profitability requirements and business objectives
• Responsibility for a designated portfolio of client relationships for all products that are aligned and understanding the trends and activities of Clients within the specific Industry
• Find opportunities to develop further income, recommending and implementing the appropriate solutions
• Lead the client dialogue on behalf of the group and other interested parties, ensuring enquiries and issues are satisfactorily resolved
• Negotiate terms and conditions of credit facilities and services after consulting with all relevant parties. Prepare the proposal in partnership with Credit and Risk colleagues to seek approval for global credit exposure
• Prepare and present responses to invitations to tender for new and existing business, collaborating closely with other specialist providers as appropriate to enhance the potential for overall business returns
• Develop business leads and introductions, as appropriate, to maximise business growth for the Group
• Manage any changes to Bank policies, systems, processes and working practices in order to achieve operational improvement
• Scope, review, discuss and implement legal and other documents ensuring adherence to credit sanction, Bank and regulatory policy in order to minimise risk
• Lead, motive, develop and appraise team members, so that their individual and collective performance meets the current and future needs of the business

Crucial Skills:

• Outstanding Relationship Management skills
• A strong grounding in credit.

So what can we offer you in return? You'll be rewarded with excellent benefits, personal development and a career that’s enriching and full of opportunity! As well as a competitive salary, you’ll receive:

• A Discretionary Performance Share Award
• Generous pension contribution
• 30 Days leave plus bank holidays
• Private health cover
• Share Schemes

In return for your expertise, you'll enjoy our total dedication to your ongoing personal and professional development. We'll help you perform at your best today, so you can fulfil all your potential in the future. We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation. Together we make it possible - join us and be part of an inclusive, values-based culture passionate about making a difference. This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing ‘significant harm’ to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks

As a certified colleague your details will be published on the FCA’s Financial Services Register

This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook

The Person (“P”) performs the client-dealing FCA certification function for a firm if:(1) P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2) those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm.

If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.