Retail Assistant
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Position Overview & Specifications
About The Role
A Special thank you Before we start to find out if we’re a good fit, we just wanted to say thank you. Throughout the Covid-19 pandemic, those working in Healthcare across the UK stood up to the plate and helped to protect the country and for that, we will always be grateful. About the Role As one of our highly valued Healthcare Partners, you will be integral to the efficient running of our community or supermarket pharmacies across the UK. Supporting our customers on the shop floor, you will be providing life enhancing support and advice to improve people’s wellbeing whilst creating a warm and friendly environment to which they are keen to return to time and time again.In this position, some of your responsibilities may include proactively providing customers with a complete customer service which finds them a solution tailored to their individual needs, ensuring all customers and patients receive safe and accurate advice - whether that is with the supply of over the counter (OTC) medicines, dispensing of prescribed medication or additional pharmacy services. Identifying and implementing actions which embed a culture of safer care in our pharmacies and support the pharmacy technician and your manager or pharmacist in building great relationships with the local GP surgery and with other healthcare professionals.
This position is also open to non-qualified trainee candidates, training will be provided to gain the relevant qualification and experience to the right candidate. Why LloydsPharmacy? There’s a lot to discover at LloydsPharmacy. We have a wide range of exciting opportunities within off-site hubs, but also in pharmacy settings, hospitals, care homes, mental health facilities and prisons.We don’t believe in standing still, which is why we are investing in our future. We have enhanced our IT capabilities, implemented a new pharmacy dispensing system and developed a number of HR tools to make your life easier. You’ll have access to training and development programmes at all stages of your career through one of our many pathways. Thereafter you will be supported to develop a career, either on one of our pharmacies or within the wider Lloyd’s Pharmacy network, the opportunities are endless. In addition, we offer:
- 25 days Holiday (plus Bank Holiday entitlement)
- Up to 50% staff discount at LloydsPharmacy in store and online!
- Our Care Rewards – Cash back offers on high street retailers
- Full support from our employee assistance programme including a health and wellbeing app
- Company Pension
About You
We are looking for positive and approachable people who can utilise their Level 2 or equivalent Healthcare Assistant and Dispenser qualification to enrich people’s lives. An adaptable and flexible mentality will be key, as well as a desire to embed newly acquired knowledge and skills.There is natural progression from this role into a Pharmacy Technician position, with full support on offer to complete the necessary qualifications.
To be successful in this role as a Trainee you must have the work ethic and determination to take advantage of the ‘on the job’ training provided, as well as being approachable, hands on and have a professional personality to enable you to thrive.About Us
LloydsPharmacy is a household name, part of the wider McKesson UK family, with over 1,400 stores nationwide; accessibly located within local communities, health centres and online. Working as a key partner to the NHS, we dispense more than 150 million prescription items per year supported by over 19,000 colleagues.We are defined by our ICARE values, and ILEAD behaviours. These guide our decision making and help to make sure we stay focussed on what really matters. Together, ICARE and ILEAD build our shared value system and are the key pillars of McKesson’s culture.
At McKesson UK, we don’t just accept difference — we celebrate it, we support it, and we encourage it for the benefit of our colleagues, our services, and our communities. You’ll have access to our diversity networks, inclusion groups and feel supported and comfortable in yourself at all times.
We want you to bring your whole self to work- so, wherever possible, we will look to accommodate a flexible approach to your hours and location as well as job share opportunities, to ensure that our roles work not only to support our patients lives, but yours too.
McKesson UK prides itself on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Drug & Health Stores
Based on transatlantic hiring benchmarks for Retail Assistant roles across LloydsPharmacy's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Drug & Health Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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