Quality Support Officer
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Position Overview & Specifications
Locala Health and Wellbeing embraces diversity and inclusion and strives to become an organisation that celebrates and values the individuality of our colleague's lived experiences.
Locala recognises the value that inclusivity brings when delivering equitable, high quality healthcare to our local communities.
If you are CARING and AMBITIOUS β then join Locala and BE PART OF IT.
Welcome to Locala Health and Wellbeing β proud to provide NHS community healthcare services across Kirklees, Calderdale and Bradford. We help people have better lives β and you can too.
βJoin usβ and you will get:
- Flexible working - We are committed to supporting our colleagues to have a good work-life balance and welcome conversations about flexible working wherever possible.
- Generous pension β We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%
- Agenda for Change pay scales and holiday allowances β We are committed to the AfC scales for all colleagues and acknowledge all existing NHS length of service.
- Development opportunities β We have a nursing framework and offer a range of development opportunities in all roles.
- A say in how things are done β We are a membership-based, colleague-owned organisation. Join us and you immediately become a member with opportunities to be involved and have your say.
Be part of an organisation doing things differently. One that delivers CQC-rated βGoodβ NHS healthcare services, as well as having a βpositive social impact in local communities.β
Responsibilities:Are you passionate about contributing to the delivery of safe, effective and patient centred care?
If so, an exciting opportunity has arisen within Locala Health and Wellbeing to join our team as a Quality Support Officer
We are looking to recruit two dynamic and enthusiastic individuals to work with our clinical teams providing support in relation to the quality, governance and assurance agenda.
The post holder will provide comprehensive, high quality, confidential administrative support to colleagues within our Living Well and Integrated Community Services Business Units. They will co-ordinate quality and governance initiatives and processes across services, in order to ensure that the services strive to deliver exemplary care
Job Description
Person Specification
For further information please contact Gemma Fowler, Head of Quality and Patient Safety 030 3330 8905 gemma.fowler@locala.org.uk
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Quality Support Officer roles across Locala Community Partnerships CIC's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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