Receptionist

Administration London

About the Role

Receives and greets customers and other visitors. Directs same to the appropriate place or employee and answers general questions. Provides visitors with building Healthy and Safety information and manages the floors fire evacuation procedure. Issues control badges as required; records visitor’s arrival and departure times. May check employee identification. May perform incidental clerical duties. Responsible for maintaining the basic facilities for the building. Responsibility for faxing a personal computer and laptop to perform certain duties.

The Receptionist is responsible for providing a welcoming and professional reception service for Lockheed Martin UK Head Office in London, including effective use of the main switchboard. The Receptionist is the first point of contact for external callers, personal visitors and for staff at all levels. The Receptionist is expected to be able to communicate effectively with staff and visitors and to work as part of a small team within the large Corporate Organisation.

The main areas expected to be covered are:

• Provide an effective and efficient reception service, maintaining the highest standard of customer service, offering a warm and professional welcome to internal and external customers/guests
• Responsible for the operation and maintenance of the switchboard, voicemail and contact information
• Liaising with all office vendors and tradesmen
• Supervising and editing of office security badge system
• Verify IDs and Documents for Security Clearances.
• Ensuring correct disposal of all hazardous goods
• Accredited First Aider. Manager first aiders and document weekly checks
• Weekly office safety checks
• Distribute and post incoming and outgoing daily mail
• Deal with deliveries
• Book taxis and couriers
• Order all facilities related items
• First Aid and Fire Warden when required
• Keep the reception, conference rooms and pantry kitchen presentable at all times
• Schedule meetings using outlook
• Organise VTCs and Test with VTC team in US when required
• Maintain the office locator
• Order breakfasts and lunches as required
• Assist with Team Events i.e.- Christmas Party

Required skills, qualifications and experience

Required skills, qualifications and experience [JP] :

• Confident and assertive with people at all levels (e.g. staff visitors, the public, VIPSs)
• Ability to create a welcoming, friendly and professional environment
• Good working knowledge of Microsoft packages and database management
• Excellent administrative and organisational skills and experience
• Knowledge of financial controls and ability to manage efficiently
• Good Communication skills
• Understanding of Health and Safety practice
• Exceptional team player with ability to leverage internal support as required
• Ability to handle multiple tasks and balance work to meet deadlines and remain calm under pressure
• Ability to remain flexible

Desired skills, qualifications and experience [JP] :
Previous reception experience in corporate environment, happy to work alone, self motivated, happy to use initiative.
LMPeople Qualifications and Experience :
High School diploma with additional specialized training in specific aspects of job functions and/or demonstrated ability to perform assigned tasks, and 1 year of experience.

Job Reference Number

13139BR

Employee Type

Full Time

Duration

12 months

Hours Per Week

40

Working Schedule

Standard Hours

Country

United Kingdom (UK)

Clearance Required for Role

BPSS

Graduate, Intern or Apprentice Vacancy?

No

What we offer you

At Lockheed Martin our employees come first and therefore your physical, mental and financial wellbeing matters to us. On top of working in a highly supportive, friendly, respectful environment you can expect so much more.
We are an employer in support of and offering Flexible working with the option to also work a 4 day week depending on business requirements, where you have the option of Fridays off. We offer Competitive salaries alongside a flexible holiday entitlement.
We have a Wealth of benefits available to you that can be selected through our wellbeing tool upon commencement of employment. Just a few of our amazing benefits are shown below:

• Private Medical Insurance
• Competitive Pension
• Dental
• Critical Illness
• Life Assurance
• Travel Insurance
• Employee discounts for top high street shops
• Employee Assistance Program which includes free face to face counselling sessions, Legal advice, Financial advice, etc
• Internal training and development alongside out Education assistance programmes
• Reimbursement for a professional membership
• Competitive policies that support flexibility and family leave inclusive of enhanced maternity leave

Business Environment

Enterprise Business Services (EBS) consists of LMUK IT Services, Payroll, ESH, HR and Finance functions. With employees located throughout the UK, EBS provides UK wide support to the LMUK business areas.

Equal Opportunity Statement

Lockheed Martin recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. Discrimination on any of these grounds is expressly forbidden. We therefore welcome applications from all sections of the community.

Job Expires

08/05/2024