FOH Team Member
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Good food may be the backbone of our restaurants but our PEOPLE form the heartbeat and if you share our belief, then it's you we want!
Chew-On-This is a fast-growing, dynamic UK-based food and beverage Group with restaurants spanning across UK and we are delighted to expand our front of house team at our Chinese restaurant, Shan Shui, in London Heathrow Airport Departure Lounge.
If you have a bubbly personality, enjoy interacting with people, possess a positive learning attitude and you work well with others, we want YOU on our team!
Chew-On-This is fully invested in building your future with us as we work together towards our mission and goals.
Your Role:
- Welcome customers and introduce them to the menu
- Possess a good knowledge of the menu
- Take customers' orders
- Ensure that all orders are accurate and brought to each table in a timely manner
- Engage with customers and create a friendly dining atmosphere
- Provide great customer service
- Assist with bills and payments
- Ensure cleanliness and hygiene standards are met in the front of house area
- Attend regular meetings with managers on menu changes and specials
Your Perks:
- Attractive pay of up to £14 with tronc scheme
- Holiday pay
- Staff food on shift
- Fantastic staff discounts (50% off when dining in our Group restaurants)
- amazing work views of take-offs and landings
Job Types: Full-time, Permanent
Salary: £11.00-£14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Sick pay
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Hounslow, TW6 1PA: reliably commute or plan to relocate before starting work (required)
Experience:
- Food service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: SSH_FOH
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for FOH Team Member roles across London Heathrow Airport, Terminal 2's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £14 bracket, including retirement vesting and health parity.
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