Shopfloor General Assistant
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Position Overview & Specifications
We are looking for several enthusiastic individuals with experience in retail industry to join our store on a permanent basis. Successful candidate will be someone who is passionate about retail and customer service, previous experience is preferable but not essential.
Position: Shopfloor General Assistant
Location: Stratford (E15)
Contract: Full time, Permanent
No. of vacancies: 1
Salary: £10.5/hr
Benefits: 28 days holiday (including Bank Holidays), staff discount, pension scheme
About the Role
As a General Assistant, it will include duties such as selling and replenishing products, serving customers on the tills, assisting the supervisors and store managers in maintaining the smoothly running of the store on a daily basis.
Duties include but not limited to:
- Provide excellent customer service including dealing with customer’s queries and complaints
- Ensure that products are displayed and replenished in line with the Company’s standards
- Operating the tills, handing payments including refunds
- Actively involved in receiving deliveries which includes heavy lifting
- Prepping and packing products according to the Company’s guidelines
- Keeping up to date with product information
- Undertake any other reasonable activity, as may be required by senior management
Requirements:
- Excellent Customer service skills
- Willingness to carry out hands on tasks and heavy lifting
- Previous experience in a retail environment will be an advantage
- Must have the legal right to work in the UK (without sponsorship)
Job Type: Permanent
Salary: From £10.50 per hour
Schedule:
- Day shift
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Grocery Stores
Based on transatlantic hiring benchmarks for Shopfloor General Assistant roles across Loon Fung Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Grocery Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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