Operations Manager
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Position Overview & Specifications
We are continuing to grow our uniquely successful hospitality business through opening new Lounges across the country. Naturally this means we’re always looking for the very best Operations Managers to complement our strong internal talent pipeline. Ensuring that both our people and our communities grow with us, year on year.
You are probably an Operations Manager or Area Manager, in bars or restaurants already with fresh food and wet led experience, looking to become part of the team in a growing company with a big future.
We are looking for people who will...
- Believe: In themselves, in their teams, in what we are trying to achieve for our customers and in the power of hospitality as a force for good.
- Be honest: Have the strength of character to own up to what's not going right and tell it like it really is.
- Know their people: Not just their names, but what makes them tick and how to get the best out of them.
- Command the detail: Stocks, rotas, H&S, lightbulbs, the nooks and crannies of the P&L - uncompromising operational standards both front and back of house.
- Build a team: You'll be a natural leader, good at recruiting, with infectious passion and the ability to balance seriousness with a sense of fun.
- Never settle: For second best that is. We're obsessive about learning from yesterday, in each site, every day.
- Work hard: We should stress it's not an easy job, it's a way of life - hugely rewarding if you get it and are fully committed, incomprehensible if you aren't.
In return we offer…
- Competitive salary + achievable bonus.
- £4k car allowance + mileage
- Annual shares award
- Full expenses and generous mileage allowance in lieu of company car.
- Free meals at work
- 33 days holiday (including bank hols)
- Easy access to your pay as you earn it with Wage Scheme
- Enhanced maternity/paternity entitlements after 2 years' service
- Great opportunity for personal development and career progression
- Annual ops trip
- The best staff party – Loungefest!
Where are you now?
Flexibility on location is an advantage and we offer relocation packages to enable this. So if you’re utterly fantastic, we don’t want to miss out on you, and may find a way to be able to bring you into our growing Loungers team
Job Types: Full-time, Permanent
Salary: £42,000.00-£48,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Flexitime
- Free or subsidised travel
- Profit sharing
- Referral programme
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
Work Location: On the road
Reference ID: BCNEY
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for Operations Manager roles across Loungers Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £42,000 - £48,000 bracket, including retirement vesting and health parity.
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