Regional Operations Manager

Regional Operations Manager

We seek a highly motivated Regional Operations Manager to work at the heart of this exciting business.

The Regional Operations Manager is a full-time and permanent position.

• Starting: ASAP
• Working Monday – Friday, 9:00 – 18:00 - mobile at least three days of the week.
• Salary: £30,000 - £35,000 per year + car allowance
• Remote working

Responsibilities will include:

• Manage the relationships and performance of all fleet and warehouse partners within a defined region.
• Assist in developing the regional fleet and warehouse network to ensure sufficient available resources to meet the demand.
• Lead the training and operational readiness of all partners within the region always to ensure the highest standards of quality.
• Review partner performance against KPIs and quality guidelines and, where necessary, swiftly intercede with corrective action.
• Daily liaison with the operations team to ensure feedback is being relayed both to the partners and operations team to improve operational performance
• Regular liaison with the product and tech teams to ensure all LOVESPACE operational products adequately support all partners to achieve success
• Visit all partners within the region on a regular and scheduled basis.
• Feed into the more expansive site and service improvements based on operational knowledge of the business.
• Be an ambassador for LOVESPACE and its customers.

What are we looking for?

The candidate will demonstrate and have the following attributes:

• Must be an excellent communicator and capable of completing site visits and running training sessions
• Must have the necessary gravitas and maturity to interact with individuals across all roles within a business
• Must be confident interacting with technology
• Confident and flexible self-starter, capable of operating and managing in a dynamic environment
• Live and breathe LOVESPACE's values; Always consider the customer, take ownership, and constantly improve and support each other and our partners.
• To have an unwavering desire for continuous improvement and innovation.

Requirements

• Eligible to work in the UK
• A full UK driving license
• Capable of being mobile at least three days the week
• Fluent in English with excellent writing and communication skills and attention to detail

What is in it for you?

Have a chance to be at the heart of one of the UK's fast-growing entrepreneurial businesses and have exposure to a team of seasoned, serial entrepreneurs. You'll play a key role in LOVESPACE's growth, with the opportunity to see how your work directly contributes to our success and multiple options for growth and development.

Benefits:

• Remote and flexible working arrangements.
• 25 days holiday + UK bank holidays
• Staff discounts on our services and access to Perks at Work programs.
• Summer, winter, alums, and social parties throughout the year.
• Events in the office, like Tuesday breakfasts, "Cake Wednesdays", and Thursdays social gatherings.
• Cycle to Work Scheme.
• Car Lease Scheme.
• Free eye tests.

We look forward to receiving your application!

Job Types: Full-time, Permanent

Salary: £28,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Work from home

Schedule:

• 8 hour shift

Education:

• A-Level or equivalent (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London, SE1 4HY

Reference ID: 1503
Expected start date: 04/04/2023