Store Manager
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Position Overview & Specifications
We have a new store opening in Cardiff! (Summer 2023)
We are opening more stores across the UK in 2023 making it an incredibly exciting time to join our amazing growing retail team. We can’t wait to expand and give customers the chance to come hang out with us in person & try things on!
We are looking for a fantastic Store Manager to lead the store team in building a fabulous Cardiff community and make the new store incredible!
What you'll be doing...
- Ensuring customer happiness is at the heart of everything you (and the team) do, creating exciting memorable experiences and building an engaged community
- Leading by example - growing, supporting and developing the team from the front and ensuring the brand is always represented in the best way possible
- Visual Merchandising - working with the team to ensure that the shop is always as exciting and colourful as our Insta, alongside being practical & accessible
- Managing stock & systems within your store & training your team on this
- Creating exciting in store content with the team & managing your stores Social Media platform
- You will need to become an expert on all things Lucy & Yak - from products and sizing, to sustainability and ethics.
- Organising, staffing & running collaboration events in your store!
What we are looking for?
-
At least 2 years experience in a Retail Management role
- Excellent organisational, time management & people skills
- Customer service obsessive! A passion for delivering incredible customer experiences
- Knowledge of Lucy & Yak as a brand & our products would be a massive bonus!
The fine print
- £28-30k per annum
- Based in Cardiff
- Start date: tbc... (Summer 2023)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Department, Clothing & Shoe Stores
Based on transatlantic hiring benchmarks for Store Manager roles across Lucy and Yak's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Department, Clothing & Shoe Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,000 - £30,000 bracket, including retirement vesting and health parity.
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