Fleet Maintenance / Rental agent
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Position Overview & Specifications
Full Job Description
Luna Motorhome Hire are recruiting for a Rental Agent / Cleaner in our Towcester branch.
The key purpose of this role is to provide flexible support to branch operations and assisting all areas of the Branch to ensure that an outstanding level of customer service is provided at all times and as per our company standards.
Salary £24,000 per year (overtime may be available during peak season) | Holiday Entitlement - 14 weeks (with terms) 1 week to be taken between 01 May and 31 August - 11 Weeks to be taken between 01 November and 28 February
Here at Luna, we prefer to deliver great customer service, first time, every time.
We foster an environment where our employees are treated with the upmost dignity and respect. We provide an environment where they can develop their skills, gain great experience, have opportunities for development, and be recognised for their hard work, dedication and achievement.
The key responsibilities include:
· Dealing with customers face to face and via the telephone
· Opening and closing rental agreements
· Preparing vehicles for rental, this will include cleaning the interior of motorhomes to a high standard
Personal Attributes
· Attention to details
· Ability to work un-supervised
· Proactive, professional, flexible, honest and approachable
· Great Ambassador
· Excellent customer service and communications skills
· Ability to challenge current processes
· Self-starter with excellent prioritisation skills
· Ability to meet deadlines
Skills, Experience and/or Qualifications Required
· Hardworking and able to work in a very fast paced environment
· Great attention to detail
· Held a full UK driving licence for at least 12 months
· Be able to work as part of a team as well as independently
Hours of work
Tuesday to Friday 11:00 to 19:00
Saturday - 0800 to 1400
If you feel this role is for you then apply today!
Job Type: Permanent
Salary: £24,000 (overtime may be available during peak season)
Experience:
Driving: 1 year (required)
Licence/Certification:
Driving Licence (required)
Job Types: Permanent, Full-time
Salary: £24,000.00 per year
Benefits:
- Casual dress
- Employee discount
- Free parking
Schedule:
- Day shift
- Holidays
Ability to commute/relocate:
- Northampton: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer Service: 1 year (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Fleet Maintenance / Rental agent roles across Luna Motorhome Hire's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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