Housekeeper/Cleaner (Serviced Accommodation)
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Position Overview & Specifications
M-GroupSA is Serviced Accommodation company based in the heart of Newport. We provide high end apartments and houses for guests, whether they’re staying with us for a week or long term.
We are looking for Housekeeper's to join our team and provide excellent customer service for our guests at our properties across South Wales and South West.
***We are looking for Drivers and Non Drivers***
Responsibilities include changing all linen and towels, making beds, cleaning bathrooms, cleaning the kitchen area and living space. You will also address guests queries and make sure our rooms are fully stocked, clean and always inviting. As well as this, you will also support with any miscellaneous tasks the Commercial Director has which involves the properties, moving furniture, changing lightblubs etc. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
If you are interested in kickstarting your career in the hospitality industry, we would like to meet you.
Responsibilities:
- Change bed linen and make beds.
- Replace used towels.
- Vacuum and mop floors
- Vacuum carpets
- Dust furniture
- Clean all kitchen appliances including induction hobs
- Replenish bath care products (e.g., soap and shampoo)
- Replenish cleaning products (e.g., dishwasher tablets)
- Report any technical issues and maintenance needs to MGroupSA manager
- Address guests’ queries (e.g., additional services)
Requirements
- Driving license is ideal (2 years of driving experience)
- Full training will be given, experience isn't necessary
- Flexibility to work shifts
- Ability to work with little or no supervision while meeting high-performance standards and expectations.
- Ability to follow instructions
- Average shift could be between 4-8hrs dependant on occupancy
Job Types: Part-time, Permanent, Zero hours contract
Contract length: 12 months
Part-time hours: 16-20 per week
Salary: From £10.50 per hour
Benefits:
- Company pension
Schedule:
- Day shift
- Weekend availability
Application question(s):
- Have you been driving for over two years?
Experience:
- housekeeping: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: On the road
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Housekeeper/Cleaner (Serviced Accommodation) roles across M-GroupSA's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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