Telephonist
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Purpose of the role
The Telephonist will be responsible for taking customer calls in a busy office. Duties will also include providing administration support as and when required.
Duties and Responsibilities
The Telephonist will be responsible for the following;-
· Taking calls from customers and passing over the details to a member of the dispatch team.
· Taking call out charge payments from customers over the phone.
· Calling customers to update them if their work will be delayed from the original estimated time given.
· Any other adhoc administration support.
· Any other reasonable requests made by the Director.
Person Specification
· Strong administration skills
· Excellent communication skills and phone manner.
· Ability to multi-task and work quickly and flexibility.
Job Types: Full-time, Permanent
Salary: Up to £25,900.00 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Caldicot: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Telephonist roles across M J Harris Reapirs Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,900 - £25,900 bracket, including retirement vesting and health parity.
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