Housekeeping Supervisor

About us:

Macdonald Burlington Hotel in the centre of Birmingham is found amid the stunning architecture of the city’s beautiful New Street – the hotel being the closest four* hotel to Grand Central & Birmingham New Street train station with just a stone's throw away. A charming and historic Birmingham venue, Burlington is steeped in history. Formerly known as the famous Midland Hotel, the hotel was the city's first railway hotel.

Becoming a team member here at the Burlington Hotel means joining a group where a world of opportunity exists to develop your skills and progress your career in hospitality.

About the role:

Our Housekeeping Supervisor plays a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.

You will be required to ensure that cleanliness within all areas of the business is maintained to the highest standard and in line with company expectations and core standards. The role requires an individual who has experience of managing, leading and developing people within a similar role in a 4-star hotel or similar.

Job Description:

• Maintain brand and cleanliness standards
• Supervise cleanliness throughout the hotel (bedrooms, public areas, meeting & events spaces)
• Support Head Housekeeper daily tasks
• Train members of the housekeeping team
• Previous experience in a similar role is essential

• Duty management shifts

*

Salary

• £11 per hour, 40hrs per week, full-time
• Minimum 1 years experience in a similar role

Benefits:

• Competitive rates of pay at all levels
• Uniform provided
• Free meals when on duty
• Generous discount on regular room rates
• 25% off food, drink, and spa treatments across the group
• 20% discount on golf
• Referral Programme
• Free use of our leisure, pool, and gym facilities at off-peak times
• Auto-enrolment into our pension scheme and life assurance
• Access to the Employee Assistance Programme through Hospitality in Action
• Wagestream app offering a real-time view of accrued pay and access to it

Job Types: Full-time, Permanent

Salary: £11.00 per hour

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Sick pay

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Birmingham, B2 4JQ: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location

Expected start date: 13/02/2023