Head of Operations
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Position Overview & Specifications
We have an exciting opportunity for a Head of Operations to join our team in Hammersmith, London.
You are someone with considerable experience of operations management and the ability to lead multiple projects across a variety of operational functions.
You will have sound experience of evolving operational risk frameworks and making operational improvements.
Your responsibilities
- You will support the Chief Operating Officer (COO) to ensure appropriate operational framework is in place and will lead implementation and monitor compliance across the organisation
- You will lead and implement operational projects and developments as determined by the COO
- You will lead the implementation of operational sustainability strategy
- Support the COO with managing and improving operational systems, processes, and policies; specifically, to support better management reporting, information flow, business process and planning
- Lead on ensuring compliance with legislation, regulation, contracts, GDPR etc. and put in place processes to monitor against these and ensure that necessary changes or new processes / procedures are implemented effectively and in line with culture and principles.
Take a look at the full job description below.
Benefits we offerIn addition to a highly rewarding career, we offer a range of staff benefits including:
- a unique, experiential induction based in one of our centres
- a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
- a competitive holiday entitlement
- workplace pension with the option to apply to continue NHS pension
- the option to apply for a Bike Loan, Travel Card Loan and Ride to Work scheme and much more.
Read more about our staff benefits
Please send your CV and cover letter to recruitment@maggies.org by Monday 27 March 2023 at 12a.m.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Head of Operations roles across Maggie's's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £72,479 - £77,768 bracket, including retirement vesting and health parity.
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