Passenger Service Agent
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We currently require Passenger Service Agents to work with our client at Luton Airport.
Our client is an emerging leader in the air travel industry and looking to take on passenger Service Agents to their growing team offering 30 hours - full time, plus overtime.
The role
Successful candidates will be required to check travel documentation, check-in passengers and their baggage and assist in the boarding of flights. A paid two-week intensive training course is provided.
Shifts times are typically between 02:30-09:00 and 17:00-23:00 but as this is a 24hour operation this is subject to change. successful Candidates will be required to do a mixture of both early shifts and late shifts. Full flexibility is required.
This role is paid weekly
Requirements
- Current valid Passport or National ID card
- Must have been a resident in the UK for minimum 5 Years
- Must have a 5-year address history
- Must have a 5-year checkable work history with any gaps of employment longer than 28 days being covered by supporting evidence.
- No previous criminal Convictions as a DBS will be applied for
All applicants that are successful to interview stage will be contacted within 10 days of application. If you do not hear from us within that time, unfortunately you will not have been selected, and we wish you success in the future.
Magnus Search are an employment business and operates as an equal opportunities’ employer. Authority to issue an advertisement in respect of the above-mentioned position has been obtained from the hirer concerned.
Job Types: Full-time, Temp to perm
Salary: £12.20 per hour
Benefits:
- Discounted or free food
- Free or subsidised travel
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Shift availability:
- Day shift (required)
- Night shift (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Passenger Service Agent roles across Magnus Search's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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