F&B Intern
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Position Overview & Specifications
Property / Office: Mandarin Oriental Hyde Park, London
Location: London, United Kingdom
F&B Intern
Serving guests in Mandarin Oriental goes beyond the crisp fold of a napkin or a perfectly poured Singapore Sling. Being an F&B Intern also means maintaining an oasis of peace for our guests.
Mandarin Oriental Hyde Park is Londonβs most iconic address. The spirit of the city infuses every floor. The parkβs green vastness rolls beyond bedroom windows. Renowned guests frequent the hotelsβ bars and restaurants.
Itβs another world. A world of oriental luxury and the most attentive service. A world thatβs all about our guests.
Itβs also a world thatβs been reinvented and re-imagined to move with the times. With a heart of Londonβs heritage and an eye to the future, we use our own sense of history to set new standards β through kind, passionate and generous service.
We need F&B Interns to create the ultimate experience when our guests dine and drink with us.
As an F&B Intern, youβll learn from some of the best in the industry; people who have walked these corridors for a great many years. Weβre looking for F&B Intern whoβll be able to embody five-star service and our oriental origins: graceful movements, a humble calm, a true focus on the guest.
But humility can live side-by-side with ambition: we encourage anyone who serves our guests to look to their next opportunity. Currently, many of our F&B Heads of Department have been promoted from within. And because our elegant style of service is so translatable to other roles and regions, there are plenty of opportunities to spend time in our thirty-two other locations, too.
The F&B Interns will be responsible for the following duties:
- Ensure that mise en place levels are kept to standards
- Meet, greet and seat guests in a professional and efficient manner
- Serve food and beverages
- Clear and reset tables
- Wish βFarewellβ to all guests
We offer our F&B Interns world class benefits including, but not limited to:
- Discounted stays at our beautiful Hotels
- Access to discounts and deals with over 200 popular high street retailers, including discounted gym memberships and travel deals
- Westfield Health cash plan, with children added at no extra cost
- Colleague Experience Stay in-house with breakfast included upon completed probation
- 50% F&B & Spa discount
- Friends & Family hotel rate and Spa discount
- Season ticket loan & cycle to work scheme
- Generous recruitment referral bonus
- Free meals on duty & uniform dry-cleaning services
- Life Insurance benefits whilst in service
- Highly discounted podiatry sessions
- Financial wellbeing, financial planning and mortgage advice workshops
- Employee Recognition Programmes
- Employee Assistance Program through Hospitality Action β giving you access to
- Social, wellbeing, charity, and sporting events throughout the year
- 1 paid Charity day per year to dedicate to a charity of your choice
- Fantastic learning and development opportunities for all levels of staff
- Excellent career progression with an iconic, luxury, global hotel brand
Your career
Working at Mandarin Oriental isnβt just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organization. Our people aim high and we support them all the way by providing career advancement and Learning and Development programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the groups expansion plans take effect over the next few years with many new hotel openings on the horizon.
Eligibility:
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Advertised: 18 May 2023 GMT Daylight Time
Applications close:
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for F&B Intern roles across Mandarin Oriental Hotel Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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