Client Services Consultant
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Position Overview & Specifications
Client Services Consultant - First Year OTE £35-40K
Our Client Services team is currently seeking a motivated and driven individual to join the department as a Client Services Consultant. This is a fast paced, customer focused role, aiming to build long standing personable relationships with our clients.
A fantastic opportunity to excel your career within the property industry, play a crucial role in generating new business for the company and to create, maintain and nurture on going client relationships
What's in it for you?
At Marsh & Parsons, it's not just about hiring for empty seats; we're hiring for exceptional people. Our culture enables motivated individuals to craft a career in an environment where hard work is generously rewarded and there are no glass ceilings.
- You receive some of the best training and development the industry has to offer.
- Fantastic package including one of the most generous commission structures around.
- We have lots of fun too, whether it be skiing in Meribel or water sports in the Med, having a good time is very important to us!
- Day off on your birthday
Key Responsibilities:
- Booking valuations into Sales and Lettings Managers’ diaries
- Ensuring notes accompanying valuations are accurate and detailed
- Sourcing new leads from a variety of targeted sources to convert into valuation bookings
- Ensuring all inbound leads are added to the database and contacted as soon as possible to arrange a valuation
- Cultivating a productive working relationship with Sales and Lettings Managers through regular contact and effective two-way management of expectations
- Creating, expanding and continually turning over pipeline of future business.
The successful Client Services consultant will be resilient, emotionally intelligent and commercially minded. Experience working in a Customer service, sales or telesales environment is beneficial however not essential. A positive telephone manner and verbal communication.
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Hammersmith: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Real Estate
Based on transatlantic hiring benchmarks for Client Services Consultant roles across Marsh & Parsons's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Real Estate.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £35,000 - £40,000 bracket, including retirement vesting and health parity.
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