Service Reception Manager-JLR Leicester

Represent a leading Automotive brand whilst working for Automotive Management "Dealer Group of the Year" 2021

“Marshall Motor Group have recently been named Employer of the Year at the 2021 Motor Trader Awards, the 2nd year in row we’ve been recognised in this way”

The Company

Marshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do. Recently being recognised by the Great Place to Work Institute as one of the UK’s Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion; we are still growing! Benefits available to our colleagues in addition to generous salary packages include:

• Colleague discounts on new and used vehicles, parts and servicing

• Additional Holiday Days added for length of Service

• Training and continual Self Development

• MAVTA reward and recognition awards

• Free Eye Care Vouchers

• Up to £2000 Colleague Referral Bonus

• Marshall Rewards discount shopping portal

• Life assurance at no cost to you

We are currently recruiting for a Service Manager to join our Jaguar Land Rover dealership in Leicester.

You will be joining a supportive and very friendly team at Leicester and will be supporting the Front of House Team to drive and achieve the 5 Star Experience for the existing and new client base at Leicester.

This is a fantastic and exciting opportunity to move your career into management and be part of a prestige dealership and start your career with JLR and Marshall Motor Group.

This role is being offered on a full-time permanent basis and offers a generous OTE and bonus package.

What experience do I need?

Due to the current team we have within Leicester, we are looking to speak to you if you already have previous Automotive Experience in a Senior Service Advisor’s, or an Automotive Aftersales position and are looking to take the next step in your career or are already in a Service Management position.

For this role you will need to able to demonstrate skills in customer service excellence and management, the ability to manage complaints and queries effectively, provide support for your team with forward thinking ideas and be an inspiring motivator.

Why would this role suit me?

If you are currently in a Senior Service Advisor position and feel ready for the next step into management. We would be looking to speak to you, if you are proactive, enjoy working to a high standard and can bring innovative ideas to our dealership and existing team.

If this sounds like you, please submit your application today to be considered for this exciting opportunity