General Manager
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Position Overview & Specifications
Pub
PheasantOverview
General Manager
Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,300 pubs, bars and hotels.
Now, we’re on the lookout for a great General Manager to take charge at the Pheasant and lead the team to success!
Have you got what it takes?
It’s true, being a Pub Manager is demanding but the people make it much more than just a job. Brimming with energy and ideas, you’ll add touches of your personality to your pub and think of new ways to delight and excite your customers. You’ll thrive off growing your business and have a ‘lead from the front’ mentality and passion for nurturing your team.
As a General Manager you’ll:
- Care about finding, growing and engaging your team.
- Be accountable for running all aspects of your pub.
- Be passionate about doing the right thing for your staff and your customers.
- Dream big and think differently about new ways to increase sales and growth.
- Celebrate and create a buzz by sharing enjoyable experiences.
Are we right for you?
From cosy locals to pub-restaurants, our destination businesses serve up an award-winning selection of pub classics and innovative new dishes. What’s more, our impressive drinks portfolio combines well-known brands, like Estrella and Hobgoblin, with outstanding craft ales and beers. Add a dash of our unique Marston’s atmosphere and we have the ingredients to make every visit a fantastic experience for our customers. The same goes for our people and as one of our General Managers you’ll find a premium blend of challenge, security and career progression. And whenever you need support or guidance advice from your area manager, you’ll find their door is always open.
About the pub
The Pheasant is a large community pub with a strong food offering. Situated on a small shopping precinct in Ashford, with Sainsburys and a number of small private shops, businesses, and a nursery nearby. It benefits from a large carpark for all to use. The surrounding area has a large number housing areas, business parks and is just a mile away from a local venue park that has a garden centre, and a selection of fast food businesses, meaning plenty of passing trade.
The Pheasant is ideally laid out to operate as both a restaurant and drinking pub, as you walk in the main doors and you walk straight into an L-shaped bar. To the left is drinking side of the business going through to a pool room and then a great condition undercover smoking area. To the right you walk into a more dining focussed area which includes a small children's area, and front of house pizza oven. The pub has a beautifully kept private garden area, mainly patioed and perfect for that sunny day dining or just drinking.
The pub's clientele is a real mix of ages during the day including retired, families, young, and business, in the evenings turns more into a locals pub but still a mixture of guest ranges. The Pheasant offers pool and darts facilities, perfect for pulling in teams however, does not have Sky Sports in situ.
There is spacious 3 bedroom accommodation available to the General Manager.
This site is really set up for success, with a strong senior team of 2 Assistant Managers and a Head Chef (who is also an Area Lead Chef) in place as well as full FOH and BOH team.
What you get
At Marston’s we’re one big family. We put our people first, which is why we offer real benefits including:
- Potential to earn bonus
- Access to a pension scheme
- On-site accommodation
- Private healthcare
- Award winning training and development
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Restaurants & Cafes
Based on transatlantic hiring benchmarks for General Manager roles across Marston's PLC's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Restaurants & Cafes.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £29,828 - £35,335 bracket, including retirement vesting and health parity.
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