Operations Associate

Would you like the opportunity to work within a growing, dynamic team within a niche wealth management firm? We are seeking to hire an Operations Associate, reporting into the Operations Manager.

The is an exciting opportunity for a graduate, with at least 1 year of proven experience in a similar role within financial services, looking to pursue a career in Operations. The ability to interact with staff, at all levels, in a fast-paced environment while also being flexible, proactive and resourceful. A high level of professionalism and confidentiality is crucial to this role. Excellent written and verbal communication skills, strong analytical ability and attention to detail are equally important.

General Responsibilities

· Comply with the Financial Services and Markets Act 2000 and the relevant FCA/FINRA rules at all times.

· Comply with the firm’s policies and procedures such as treating customers fairly, Training & Competency, financial crime and Anti-Money Laundering and Anti-Bribery and Corruption procedures at all times.

· Keep up to date with all relevant products, legislative and technical changes, as required.

· Follow appropriate ethical standards within the firm at all times, with special consideration given to the firm’s standing as a UK BCorp founder member and its associated environmental and social impact

· Ensure all dealings with clients are carried out in a professional and courteous manner.

· Ensure all supporting documentation is maintained as per company procedures.

· Maintain all standards of performance as required by the firm, including but not limited to following all internal policies and procedures.

· Ensure relevant CPD is maintained and recorded accurately.

Specific Responsibilities

· Data entry and maintenance of the firm’s investment management systems (Third Financial Services – IMS and CRM), including but not limited to responsibility for the following data – custodian data, client data, securities data, transactions, pricing feeds, currency data, benchmark and indices data, static data

· Timely completion and issue resolution of your assigned controls, including timely investigation and escalation internally and direct to third parties to resolve exceptions in a timely manner and to prevent reoccurrence. Update of the controls dashboard with clear and updated narration of the progression of the control completion and steps undertaken to resolve reconciliation breaks

· Trade order reconciliation, effective and timely resolution of exceptions, working with the MASECO Trading team and custodians to ensure timely trade confirm and settlement

· Generation and analysis of data and periodic reporting under the regulatory requirement, for example, client 10% Portfolio Market Drop notifications and transaction reporting

· Responsible for the timely generation and provision of periodic client reports, including requested ad-hoc reports, completing required pre-checks prior distribution

· Completion of periodic contractual reporting to third parties in a timely manner

· Generation and provision of key periodic MI reporting from internal and custodian platforms (AUMs, money in and money out and cash balance reporting)

· Corporate actions administration, receipt of custodians’ notifications, internal notification and processing of the election decision

· Project work, both independently and as part of the team

· Written documentation of processes in required business format with periodic review and update

· Responsible for resolving received queries in a timely manner with polite and courteous communication to both internal and external counterparts

· Assisting your team members with their workload when required or when you have capacity

· On boarding of new custodians and providers

· Ad-hoc responsibilities and tasks as assigned by the line manager

Relevant Skills and Knowledge

· Proven experience in a similar role within financial services

· Technical focus with strong knowledge of Microsoft Office, specifically Excel

· Strong numeric and analytical skills

· Competent individual with willingness to take on responsibility

· A quick learner with ability to absorb and understand requirement

· Organised with a methodical approach, detail oriented

· Ability to carry out multiple tasks effectively to meet deadlines

· Keen, proactive, positive individual with a ‘can-do’ attitude

· Ability to communicate both written and verbally in a respectful but effective manner

· Ability to work independently and complete assigned tasks, sometimes under pressure to meet project deadlines

· Team player with experience of working in a team environment, assisting and supporting others when required

· Tactful, trustworthy, diplomatic, able to maintain confidentiality

· A-levels or equivalent

· Strong knowledge of MS Office Suite

Commitment to Equal Opportunity

MASECO believes that a diverse and inclusive workforce produces the best results and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, nationality, ethnicity, religion or belief, national origin, age, disability, sex, sexual orientation, gender reassignment, pregnancy or any other basis protected by applicable law.

MASECO is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please let us know the nature of your request and your contact information.

Global Data Privacy Notice for Applicants

The Data Protection Act 2018 (and any successor legislation), which implements The General Data Protection Regulation (GDPR) into UK law, regulates, amongst other things, the way we manage the data of job applicants. MASECO LLP is dedicated to protecting the confidentiality and privacy of personal data entrusted to us. We comply with all applicable data protection laws. By submitting your application, you are agreeing to our use and processing of your data as required. Our Data Protection Policy can be found on our website.

Job Types: Full-time, Permanent

Salary: Up to £32,000.00 per year

Benefits:

• Cycle to work scheme
• Life insurance
• Private medical insurance
• Referral programme
• Wellness programme

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Experience:

• Financial services: 1 year (required)

Work Location: Hybrid remote in London, WC2R 0HS