Specialist, Communications, Europe

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Specialist, Communications, Europe The Communications team is focused on driving programs and activities that build, support and defend Mastercard’s reputation among key internal and external audiences. The broader team has been designed to closely mirror the business and support the company’s efforts in delivering world-class payments experiences.

The Europe communication team's mission is to drive business performance and a world-class culture through communication that inspires, engages, educates, and connects Mastercard employees, customers, partners and shareholders. We are customer-centric, data-driven and creative-minded.

We are looking for a talented communications specialist to support our dynamic, fast-growing region. The ideal candidate will have a passion for payments and technology as well as a proven track record in working across communications disciplines to drive initiatives that advance business priorities—this includes influencing the influencers internally and externally through strategic media relations and creative program development. The successful canddiate will design, implement and manage both internal and external communications programs, tools and resources within Mastercard. This individual would work in partnership with the SVP Communications as well as the broader Mastercard communications team, and internal stakeholders within the business and regions.

The role will work closely with partners in markets and across multiple business units.

Specifically, The Role Will Focus On

Act as project coordinator between the executive, internal, and external teams on priority programs

Assist team with coordinating various media requests to support executive visibility internally and externally

Opportunity to pitch stories and write various types of content, from social shorts to media materials and perspectives pieces

Plan and facilitate external and internal events

Develop and maintain positive relationships with global and market-level communications, marketing and their respective agencies and consultants

Building and managing internal stakeholder relationships

Working as a thought partner to the broader Communications team

Manage multiple projects as assigned

Supporting adjacent communications programs as needed

All About You

Passion for communications and digital/social media innovation

Strong written and oral communications skills – with a sharp eye for detail

Be a strategic thinker as well as a practical doer, comfortable with rolling up your sleeves to get things done

Outstanding interpersonal, leadership, and communications skills

Project management skills and ability to take ownership of programs

Unwavering attention to detail

Proactive - you see “around the corner” and take initiative to add value to projects

Calm under pressure and solution focused when unforeseen circumstances arise

Thrive working with others in a team setting to accomplish shared goals

Excel in a fast-paced, dynamic work environment

Constantly challenge the status quo and be entrepreneurial in pursuing new ideas and better ways of doing the job

Strong English writer and poised communicator with polished presence

Preferred Bachelor’s degree in Communications, English / Journalism, Media Studies, Digital Media, Public Relations, Advertising or Marketing Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.