Retail Supervisor
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Position Overview & Specifications
Working as a Retail Supervisor at Matalan is exciting, challenging, and fast paced! As part of the Matalan family you can expect some great benefits and opportunities to develop your career.
The benefits available are...
- 20% Staff discount
- Our Family Extras Scheme - An exclusive discount website, which you as a valued member of our Matalan Family, can access and save money at hundreds of retailers across the country
- Pension Scheme
- Access to our ‘Your Voice’ forum allowing you to share your views and ideas
- Our commitment to creating a learning culture in all our stores, so from day one you’ll get a great induction, access to our ‘Me Learning’ online platform and ongoing support and development to help you grow within your role
Our Stores are what we’re best known for; they’re where we deliver excellent customer service and display amazing products. As a Retail Supervisor you’ll role model our Matalan Values and behaviours whilst optimising sales and leading a high performing, energetic and adaptable team. You’ll play a key role in coaching and motivating team members and as an integral part of the management team, you’ll also have responsibility for the running of the store in the absence of your manager and will use feedback from customers to create a great shopping experience. If you’re looking for a successful career in Retail Management, a Supervisor role at Matalan could be a great start!
You’ll be...
- Driving sales targets and will explore sales opportunities
- A Role Model of outstanding Customer Service, Matalan Values and have a real passion for Retail
- Leading the implementation of seasonal layouts and visual guidelines throughout the store
- Opening and closing the store
- Up-skilling team members, giving regular feedback to drive performance
To be part of our team, we’d like you to....
- Have experience in a similar role in Fashion or Homeware Retail
- Be a confident communicator who understands how to engage and motivate others
- Have a good understanding of Visual Merchandising (VM)
- Have a proven ability to identify sales opportunities and drive new ideas
- Have good knowledge of operational processes and procedures within retail while remaining conscious of costs
- Be able to work under pressure and be adaptable to change
This is your opportunity to be part of something new and exciting at Matalan and to grow your career with one of the UK’s leading Retailers. This is Retail Made Real.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Department, Clothing & Shoe Stores
Based on transatlantic hiring benchmarks for Retail Supervisor roles across Matalan's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Department, Clothing & Shoe Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £26,000 - £37,124 bracket, including retirement vesting and health parity.
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