Customer Support Administrator Property Management
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Are you:
· Happy dealing with different people?
· Good at helping customers make a decision?
· Good at using facts to find solutions?
· Able to drive to and work at our portfolio of properties?
· Super organised and detailed?
If so you may be the ideal person to provide a great property management service to our landlords and tenants. No prior experience necessary.
Does that sound like you?
Usually 9-5 Monday to Friday - however we have flexibility around these hours
Working in our central St Ives Office, with a great positive team!
The following is a list of attributes which would make it easier to do the job. None of us are a perfect match for our jobs! So, if you think you meet some of these attributes then please apply:
- Able to communicate clearly and confidently with others in written and verbal English
- Conscientious and thorough
- Uses initiative and able to solve problems
- Able to undertake varied office administrative tasks
- Comfortable handling all manner of phone calls
- Understands routine house maintenance issues
- Able to adapt to different tasks
- Able to use computers for accurate records and communication
- Comfortable working in a customer’s property
For more information see maxinelester.co.uk/careers
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Company events
- Company pension
- Flexitime
- Gym membership
- Life insurance
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Profit sharing
- Sick pay
- Wellness programme
Schedule:
- Flexitime
- Monday to Friday
Experience:
- Customer service: 2 years (required)
Work Location: In person
Reference ID: Customer Support
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Support Administrator Property Management roles across matthew.lester@maxinelester.co.uk's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £25,000 bracket, including retirement vesting and health parity.
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