Customer Support & Services UK Head of New Business
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Bolton
Hybrid working pattern: Where possible, we will seek to accommodate a blended approach to on-site and remote working
An opportunity has arisen for a commercially astute dynamic business manager to lead the New Business activity within Customer Support and Services UK. The role holder will be responsible for all New Business / Future contracts in the CSS UK perimeter with an emphasis to ensure alignment with wider UK and Group Strategic direction.
The Key objective is to ensure all major bids are delivered on time and supported through to contract start. This to both support MBDA business acquisition and enable continuous support provision to customers/users.
What we're looking for from you:We are seeking a dynamic self starter with commercial and proposal generation experience. Someone who is a natural communicator and leader. Who is always looking ahead to foresee and avoid issues with a customer focus and a passion to meet timescales and deliver to plan.
It is likely that the successful candidate with have experience of leading teams by influence and experience of proposal generation and follow up.
What to expect:We offer opportunities for career progression, paid overtime (subject to level), bonus scheme, comprehensive pension package, annual salary review, collaborative working environment and excellent on-site facilities.
We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. We also welcome applicants who are looking for flexible working arrangements.
Follow us on LinkedIn (MBDA), Twitter (@MBDAcareers), Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information!
Please Note: MBDA UK requires all employees to achieve appropriate clearances!
#LI-SD1
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Aerospace & Defence
Based on transatlantic hiring benchmarks for Customer Support & Services UK Head of New Business roles across MBDA's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Aerospace & Defence.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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