Baggage Hall Agent

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

Where teamwork goes further

When you're one of our team, you'll play a vital part in every customer's journey.

The part you'll play

With a range of baggage handling responsibilities, you'll be one of a team looking after the belongings of millions of people setting off on all kinds of journeys. Whether you're loading or unloading, manually or mechanically, you'll be a safe pair of hands that gets their luggage wherever it needs to be, and at the right time. You'll carry out aircraft and equipment inspections and hazard checks, reporting any faults and taking care of the paperwork needed to get the job done. Following safety, security and airline-specific procedures, you'll put our customers' - and their customers' - needs at the heart of everything you do.

• Carry out tasks allocated in the baggage hall.
• On-load and off-load baggage manually or mechanically, in accordance with the relevant training received.
• Gather, input and process all data and documentation necessary for the fulfilment of the success of the operation, by manual, automated or computerised systems, including weather reporting.
• Undertake all relevant baggage sortation duties in a safe and efficient manner.
• Carry out area hazard checks.
• Carry our aircraft inspections.
• Carry out equipment inspections.
• Report any faults or irregularities with equipment, facilities or processes to the appropriate management.
• Carry out Head-set duties, including communication with the flight deck, in accordance with the relevant training received.
• Operate position and remove company equipment, in a safe and efficient manner, in accordance with the relevant training received.

What you'll need to bring:

• Customer and safety focus.
• The ability to lift and move heavy baggage, and work outdoors in all weathers.
• A respectful, friendly and supportive approach.
• Reliability, punctuality and organisational skills.
• Flexibility and the ability to adapt to changing priorities and situations.

What you'll get in return

You'll be part of a friendly organisation who values the part their people play. You'll see that there's no place like an airport to work in, either. A unique, fast-paced environment, bustling with people, it's a world in itself, where every day brings a new experience. So, you'll enjoy plenty of variety and development opportunities and you'll have our full support and training, for the whole of your career journey with us.

Working in an Airside role, to follow aviation security requirements, you will be required to hold a full Airside Security Pass. To obtain this we will need 5 years' full referencing history, with a Criminal Record Check.