Transport Clerk

Job role: Transport Clerk

Location: Dunstable

Salary: £27000

Shift Pattern: Monday-Friday

Hours: 05:00-14:30

Menzies Distribution are looking for an experienced Transport Clerk to join our team in Dunstable.

Key Duties:

Accounts:

• Working closely with the other members of the Accounts Team in order to fully understand Customer and Suppliers requirements and expectations.
• Raising weekly and monthly sales invoices
• Handling purchase invoices and statements, reconciling and communicating with suppliers.
• Reconciling reports sent by Accounts payable and Credit control
• Raising and monitoring purchase orders in a timely fashion
• Production weekly reports
• Supplier & Customer Query investigation & resolution
• Dealing with customer enquiries
• Deal with any adhoc procurement needs
• Identify opportunities for and initiate continuous improvement projects
• Administrating POD’s
• Checking revenue streams
• Data input
• General administration duties

Transport:

• Engage all external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
• Answering and responding to all incoming calls in a prompt and polite manner.
• Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner
• Liaising with the management team ensuring the smooth operation of the transport department.
• Ensure all inbound/outbound paperwork is completed promptly and accurately
• Monitor and chase documentation in support of the transport operation.
• Produce statistics as and when required.
• Undertake administrative and filing duties to meet needs of the Transport Department.
• Dealing with customer orders ensuring quality accuracy, delivery timelines, instruction and communication to all depot staff.
• Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder’s experience.
• Maintain and expand an excellent pro active relationship with existing customers and suppliers.
• Dealing with customer and supplier enquiries and complaints from investigation through to closure.
• Ensuring that customer requirements are administered in a timely controlled and recorded manner.
• Ensuring that all work carried out is accounted for and processes for accurate charging and auditable trail are in place and followed.
• Support and develop the process of Continuous Improvement, challenging working conditions, systems and behaviors to increase performance and employee satisfaction.
• Enter accurate data on to all internal systems and reports
• Work closely with the Accounts and Finance teams in order to fully understand Customer and Suppliers requirement and expectations.
• Creation of customer KPI reports

Key Experience and Qualifications

• Proficient knowledge of Microsoft office, particularly words processing and spreadsheet skills
• ‘Customer Service’ oriented
• Good written and verbal communication skills
• Able to work under pressure.
• Previous experience in admin and accounts
• Ability to learn quickly and have a can-do attitude

Additional Benefits:

• Uniform & PPE provided
• Healthcare Cashplan for all employees and dependants, including dental, optical, physiotherapy, health screening, 24/7 counselling and more
• Employee perks: discount on trips, hotels, gyms, days out, restaurants, supermarkets and more
• Discount on mobile phone contracts with EE;
• Training opportunities and development plans
• Flexible working options

A bit about us:

At Menzies Distribution, we have been delivering across the UK since 1833. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation – we keep moving forwards.