Ride Host (Summer Season)
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Position Overview & Specifications
Ride Host (Summer Season)
Riverside Building; County Hall, Westminster Bridge Rd
London, GREATER LONDON, SE1 7PB
United Kingdom
Fancy working across two landmark attractions, interacting with our guests either on their journey to Far Far Away to find Shrek or on their way to Traitors Gate to have their heads chopped off?
Working here feels pretty outstanding and our rides team are fizzing with fun and a vital ingredient in the guest experience! Therefore, we’re looking for someone who strives for the best and are health and safety focused.
What we are looking for
- Excellent customer service and interpersonal skills
- Proven experience working in a fast-paced environment, preferably from within the entertainments industry
- An outgoing personality and willingness to become part of our experience
- A health and safety conscious individual who is focused and driven
- Must be 18 years and above due to the nature of the role
- Literate and proficient in English with good eyesight and hearing (this can be with contact lenses, glasses, or hearing aids if vital)
This is an exciting role focusing on the health and safety of our guests, ensuring they enjoy a safe and memorable experience. This is not an acting role, however you will be dressed in costume and interacting in character, so an outgoing personality is a requirement.
Along with your fellow team members you will be adhering to the code of safe working practice to ensure the safe and efficient loading of guests onto our Tyrant Boat ride, Drop Dead, drop ride and the Magic bus ride! As well as operating the lifts that lead to Far Far Away. You will always ensure that health and safety is the number one priority.
This is a fixed term seasonal role, contracted until September 2023. There are contracts of minimum 25 guaranteed hours per week and 10 guaranteed hours per week up for grabs. Our attractions are open daily so full availability is needed, and you’ll be expected to work your fair share of weekends, bank holidays and peak seasons.
What’s in it for you
Alongside becoming an expert in creating memorable experiences, you’ll also receive:
- Fortnightly pay of £11.38 per hour
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Midway.Recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Culture & Entertainment
Based on transatlantic hiring benchmarks for Ride Host (Summer Season) roles across Merlin Entertainments Group's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Culture & Entertainment.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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