Data Analyst (Shrinkage & Safe Stores)

About the Role:

If you’re a Data Analyst and ready to use your skillset to identify trends in criminal activity and stock loss, look no further. You’ll support the protection of Colleagues, Customers, Members and assets and help to drive the strategy to reduce crime and financial stock loss across the society

The Data Analyst (Shrinkage & Safe Stores) will be accountable for designing, building and maintaining data insights, analytics and reporting which will inform strategy and decision making.

About the role:
Your aim will be to accomplish data analysis, root cause analysis, the building and provision of targeted data insights. Reports will made for our Safe Stores team, Food Retail Operations teams and the wider society, ensuring all data mining and investigations comply with data protection requirements.

As the Data Analyst (Shrinkage and Safe Stores), your role will involve:

• Helping to shape future strategy by researching external best practise and building relationships with other retailers, societies and through leadership experts
• Communicating key trends and insights with the Shrink Manager, Safe Stores Team and food senior team
• Conducting Cash loss/Stock loss investigations
• Provide analytical support to on-going incident investigations
• Identify non-compliance opportunities and escalate as required
• Maintain accurate records of investigations, incidents and case outcomes and evaluate the effectiveness of reporting and current processes

For more details about the role, please check the attached Job Description.

This role is part of a team based from our Head Office in Warwick, with a mix of working from home and in the office, you will need to be able to travel into the office on certain days.

About You:

• Experience in working in a similar role using data mining tools
• Ability to manage and analyse large volumes of data in a retail environment is highly desirable
• High level of knowledge and experience of tools, techniques and strategies used to identify and manage internal and external fraud and risks within a Retail environment is highly desirable
• Collaborative, customer first approach and committed to proving first-class customer service
• Excellent attention to detail, strong analytical skills and good problem-solving skills

Why Join Us?

The cost-of-living crisis is putting pressure on us all. That's why we are now offering an enhanced discount rates to all Colleagues at Your Coop(valid until end of January 2024):
- 20% off Food shopping (usually 10% all year round rising to 20% on pay day events)
- Holidays for less with up to £500 off Travel

Other benefits:

• Up to 60% off Childcare fees
• Refer a Friend Scheme
• Paid time off for volunteering
• Colleague Support Fund
• GroceryAid Colleague Mental Health Support
• Ethical mobile and broadband deals
• Annual leave that grows with your career
• Full training and accredited development programmes
• Quiet room for prayer, meditation or a peaceful break, it’s our way of showing we care about your wellbeing

… and many more!

We look forward to hearing from you.