Tour Manager
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Position Overview & Specifications
THE OPPORTUNITY
For our customers, creating memories and exploring the UK’s and Europe’s must-visit destinations on our holidays and day excursions is tremendously enhanced by our fantastic tour managers and drivers. Our team provide a friendly, enthusiastic and knowledgeable service on board our coaches, whilst serving an on-board drinks service and assisting our customers.
Following a particularly challenging period for the travel industry, we are now seeing a growth in demand from customers to explore again. Therefore, we are looking to grow our on-board team with passionate individuals with extensive knowledge and experience, to bring their personality and expertise to our tours.
WHAT YOU WILL BE DOING
Travelling the UK and Europe via coach is a fantastic opportunity. But it does require hard work and it certainly comes with responsibilities and high expectations. In addition to delivering excellent commentary and vital information about the tour, you will also be required to liaise with local suppliers to take care of small logistical information, such as delivering customer menu choices, updating arrival information or small alterations. You will need to provide an on-board drinks service to customers, from our on-board kitchenette. You will be required to act in a friendly and approachable manner to customers. It is so important to us that a personable service is delivered, whilst remaining professional at all times. The tour manager should be available to assist, should the customer need additional help.
IS THE ROLE RIGHT FOR YOU?
You must have fantastic geographically knowledge and always open to learning further destinations. You will need to be a naturally organised person, have great listening and questioning skills and be a natural with planning and execution. You will be required to deliver confident and articulate commentary and have the ability to adapt to the needs and tone of different customer groups.
Job Type: Part-time
Salary: £25,000.00-£35,000.00 per year
Ability to commute/relocate:
- Rugeley: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 28/05/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Tour Manager roles across Middletons Tours's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £35,000 bracket, including retirement vesting and health parity.
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