Customer Service Administrator

Consolor Ltd is an innovative, forward thinking and exciting company, committed to the assessment, manufacture and provision of specialist seating and mobility products and services to NHS and private clients across the UK. We are currently looking for a Customer Service Administrator to join our friendly and busy team.

We have a modern manufacturing facility at our Totton headquarters where we manufacture bespoke specialist wheelchair seating solutions. Every seat is individually made and sized to the patient, conforming to the highest quality standards.

What are we looking for?

• Calm and efficient under pressure
• Able to work independently and as part of a team
• Great communication skills, confident to communicate effectively with individuals at all levels.
• Fantastic IT and telephone skills
• A keen eye for detail.

What will you be doing?

• Processing quotations and estimates, receiving prescriptions and requests for quotations received from both NHS clinics and private clients accurately inputting onto the management system.
• Ensure all telephone calls are answered professionally and courteously, and issues logged appropriately.
• Managing inboxes
• Updating databases and systems as required including keeping customer records up to date and attaching new documentation.

What can we offer you?

• £21, 673.60 to £22,048 depending on experience
• Full-time hours Monday to Friday 7:30am to 4:00pm
• Company Pension Scheme
• Life Assurance
• 33 days holiday (inclusive of bank holidays) with the option to take 5 days unpaid
• A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets

Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone’s job needs are the same. Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you may have and these can then be discussed in more detail if you are successful in your application.

Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

Care and respect for our colleagues and service users

Accountable and proud

Ready to learn and grow

Enhance our service users’ lives

Socially responsible, ethical and transparent

This role is working in a regulated activity and may be subject to a DBS disclosure.

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.