Account Handler - Professional Risks
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Position Overview & Specifications
Miller are a specialist (re)insurance broking partnership, with over 100 year history.
We always strive to be the best. That is why we focus on specialist areas where we have built up technical sector knowledge and have become a recognised leader in out chosen fields.
We are headquartered in London, with further offices in Ipswich, Bermuda, Brussels, Paris, Singapore and Switzerland.
Role Responsibilities
- Understand the clients’ business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service
- Keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed
- Preparation of market documentation in accordance with clients and market needs
- Negotiate with London and overseas markets to place insurance risks in accordance with the clients needs, as required
- Advise clients on the selection of insurers and solutions available, as appropriate
- Work closely and maintain relationships with key market contacts, as required
- Support the creation of presentations for both new and existing clients
- Accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies etc)
- Ensure that market documentation is closed in a timely manner, making particular note of Premium Payment Warranty provisions and contract certainty deadlines and diarising as appropriate
- Liaise with technical teams to assist the delivery and processing of insurance placements
- Maintain accurate and concise placing files, using the corporate document management system
- Liaise with compliance to ensure all procedures are followed
- Ensure accurate and timely input of data in all applicable systems
- Grow existing portfolio by identifying new, and/or existing opportunities and participate in cross selling across Miller (where applicable)
- Perform quality control checks on all documentation
- Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
- Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
- Promote Miller brand and values to enhance Miller’s reputation in the market
Qualifications, Experience and Knowledge
- CII qualifications desirable
- Foreign languages desirable
- Knowledge of Financial Institutions
- Experience in account handling and broking
Benefits
On top of a competitive salary we offer a fantastic benefits package including:
- 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
- Private Medical Insurance
- Medicare cash plan
- Minimum of 25 days annual leave (with flexibility to buy or sell)
- Life Assurance
- Income Protection
- Critical Illness cover
- Enhanced Maternity, Paternity Adoption and Shared Parental Leave
Job Type: Full-time
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Insurance Agencies & Brokerages
Based on transatlantic hiring benchmarks for Account Handler - Professional Risks roles across Miller Insurance Services's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Insurance Agencies & Brokerages.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £36,861 - £47,177 bracket, including retirement vesting and health parity.
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