Designate Site Operations Manager
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Position Overview & Specifications
As a Designate Site Operations Manager, your role is simple, to support our Site Operations Manager with the day to day running of the site, where you will train and develop your skills, to give you the experience needed to reach the next step in your career as a Site Operations Manager.
What we offer our Designate Site Operations Managers
- Annual bonus of up to 27%
- Up to £400 reward for every successful refer a friend recruited
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What you will be doing as a Designate Site Operations Manager
- Deputising in the Site Operations Manager's absence for all operational requirements on site
- Create a winning culture by transforming customer service and ensuring customers are at the heart of all of our decision making
- Take ownership for the Site Management Team recruitment
- Lead your department teams to achieve and deliver excellent brand standards and customer service
- Ensure that compliance with Moto and brand standards is achieved through the delivery of brand requirements by your department managers and escalate any issues to your Region Manager
- Ensure that all Moto standards, health & safety and food safety legislative checks are completed at your site and escalated to the appropriate Central Support departments
- Manage and achieve stock holding within company targets within the departments
- Drive and achieve departmental sales targets
- Analyse and act upon financial/performance data to ensure each unit is running efficiently and profitably, by ensuring that all basic cost controls are in place
What Skills & Knowledge you’ll need
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
- An ability to remain calm under pressure in a pressurised environment
You may be a store manager, restaurant manager, general manager who is aspiring to take their career to the next level, or you may already be an operations manager, area manager or multi-unit manager looking for that next challenge. We want to hear from you!
Where our customer’s journey pauses, yours just begins.
Ready to start you journey with us, Apply today!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Convenience & Corner Stores
Based on transatlantic hiring benchmarks for Designate Site Operations Manager roles across Moto Hospitality Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Convenience & Corner Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £42,000 - £42,000 bracket, including retirement vesting and health parity.
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