IT Support Assistant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are currently seeking an IT Support Assistant to join our Head Office in Braintree.
Working within a team of 4, your main role will consist of supporting the following:
- Server 2012/2016/2019
- Domain control
- Antivirus
- Hardware (printers / phones / computers)
- Software support to our 174 branches
Other roles can include:
- Required to drive to the branches for installs or replacement of equipment
The ideal candidate will have:
- A basic knowledge of Windows 10, 11, Microsoft Office, Microsoft Server.
- A basic knowledge of networking infrastructure.
- 3 years of experience working within the IT helpdesk environment or equivalent within computing.
- A willingness to learn and expand knowledge independently.
- A full UK Manual Car Driving Licence (Required).
Training will be provided but prior knowledge in IT systems and networking infrastructure would be beneficial.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
Schedule:
- Monday to Friday
- No weekends
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Automotive Parts & Accessories Stores
Based on transatlantic hiring benchmarks for IT Support Assistant roles across Motor Parts Direct's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Automotive Parts & Accessories Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,026 - £28,949 bracket, including retirement vesting and health parity.
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