Sales Associate
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Position Overview & Specifications
*50% employee discount* employee referral incentive *leading outdoor retailer
*Please note that this vacancy is for Sudbury, Ontario Canada*
About the role
Our Sales Associates are the key people in our stores; the first point contact with our customers. Youβll be an important part of the store team! This role requires a candidate who is available to work: days, evenings, weekends and holidays. Flexibility is required while we are happy to work with the candidate around school or another role.
Your day will involve
- Customer Service; creating a great shopping experience
- Replenishing the store
- Housekeeping
- Visual standards
- Learning, developing and sharing your product knowledge
- Being a Brand Ambassador!
About you
We are looking for someone withβ¦
- A passion for selling and talking to people
- Enthusiasm, and a hands-on attitude
- An eye for detail, and with high standards
- Excellent timekeeping
- Great people skills
- An interest in what we sell and what we do!
Who are we? At 360+ stores globally and over 3000 employees we are a leading outdoor retailer, with an always-evolving attitude. We launched in Canada in 2013, and now have just under 50 stores. You can find out about our fantastic own-brand products, as well as our newly launched brands, such as Animal, at www.mountainwarehouse.com. Weβre working hard on sustainability, introducing more and more organic and recycled products- One Planet. Check out our βInside the Outdoorsβ section, where you can explore the outdoors, find expert advice on how to choose your ski pants or top tips for dog owners, and learn about some of our charity ventures.
- International- we have stores in Europe across Poland, Germany and Austria, across the pond in Canada and the USA, and our latest adventure is in New Zealand!
- Neon Sheep. Did you know we had a sister brand? We opened in 2017 and now have over 24 bleating marvellous stores.
Why join us?
We love seeing people grow; several of our team have started their journey with us, progressing to Supervisor roles, and beyond. We are passionate about developing our store teams, recently launching a learning platform with some great tools!
Benefits
- 50% Employee Discount
- Twice-yearly uniform allowance
- Employee Referral Incentive
- Development and progression within a fast-paced and stable environment
- Online learning portal, accessible to all team members
Interested?
If you embrace hard work and strive to achieve, then come on our journey, and join us - inside the outdoors!
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Other Retail Shops
Based on transatlantic hiring benchmarks for Sales Associate roles across Mountain Warehouse's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Other Retail Shops.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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