Business Apprentice - Operations

Operations Apprentice As an insurance company we simply won’t be able to function effectively without our highly valued operations functions. Our operations functions will provide you will the opportunity to rotate across different departments of MS Amlin supporting delivery of business activities, process improvements and projects. This will include supporting a wide group of stakeholders to ensure key activities are on track and that we operate as effectively and efficiently as possible. The role will help you understand the way our business operates and will help you build your portfolio of technical and business skills. If you're a detail-oriented individual who is eager to learn and has a passion for learning more about operations, then our apprenticeship program is the perfect opportunity for you. Apply now and take the first step towards a rewarding career in the insurance sector. About The Job What you’ll spend your time doing:
While there is rarely a ‘typical’ day within the operations function, here’s a snapshot of some of the key parts of the job:

• Tracking the delivery of various business activities, including regulatory and Lloyd’s reporting
• Project management support and reporting
• Identify and implement process improvements and simplification
• Manage communication between key stakeholders, internally and externally
• Identify and escalate risks and issues which could impact delivery
• Sustainability research and data collation which allows the Company to evidence its progress against sustainability strategy
• Create Scenario exercises (sometimes known as 'war games') to enable us to rehearse our response to major business incidents
• Ensure business functions are resilient considering a range of potential issues including cyber
• Manage governance and reporting requirements
• Monitor service levels provided by our key partners
• Practice self-learning and be responsible for your development

You’re going to enjoy this job if you also…

• Good communication and influencing skills
• Attention to detail
• Are a strong problem solver
• Strong relationship builder
• Highly organised
• Adaptable
• Curious
• Teamwork

What you’ll need:

• At least 5 GCSEs, including Maths and English or equivalent, at grade 4 or above
• A Level results in A-C range

What you can expect from us: Salary and benefits package is provided, but you can also expect:

• A great team and supportive colleagues
• An open mind (especially to new ideas and ways of doing things)
• A strong focus on diversity, inclusion and equal opportunities
• A programme of wellbeing and mental health support
• Employer-supported volunteering (ESV)
• Flexible working
• Continuous learning
• Study support
• Structured career development

Our Apprentice programme is designed to equip you with a strong foundation of workplace knowledge and skills alongside opportunities to put these into practice. With the support of an experienced team, your manager and buddy, you’ll have the opportunity to develop whilst exploring all the great opportunities that MS Amlin has to offer. About MS Amlin MS Amlin is part of a global top-10 insurance group MS&AD, with three main legal entities operating in the Lloyd’s (MS Amlin Underwriting Limited), UK & Continental European (MS Amlin Insurance SE) and Swiss and Bermudian (MS Reinsurance) markets. We have an enviable reputation for our customer knowledge, claims service and the specialist insurance and reinsurance expertise we apply. We provide the type of security leading organisations need to break new ground, innovate and offer life-changing services and amenities to some of the world’s most challenging regions. Through our parent company, our record extends back over 300 years and today we have more than 1800 people in 15 locations worldwide. We are experts in underwriting, with both technical capability and deep knowledge of the areas we insure. Our claims service aims for equality, with efficient, fair and timely claims management. We’re going through an exciting period of modernisation and transformation for which we need entrepreneurial thinkers to help execute our strategic vision for growth. We’re on a dynamic path and we need your to help shape it. MS Amlin is committed to taking a flexible approach to working to allow our employees more control over when and where they work, while still continuing to meet our client demands. This flexible approach continues into our benefit scheme, with a competitive package and attractive lifestyle fund. About MS Amlin Underwriting Limited The MS Amlin group of companies delivered approximately £2.8bn of premium in 2021, around half of which was placed via the Lloyd’s platform through Syndicate 2001, one of the largest Lloyd’s syndicates. Operating through its Lloyd’s Syndicate, MS Amlin writes a diverse (re)insurance portfolio, supporting clients with complex (re)insurance needs from its offices in the heart of London’s insurance district and from its local hubs in the US, Asia and the Middle East. Our portfolio is split into three Divisions: Property & Allied Lines, Specialty and Reinsurance. Specialty comprises 4 departments (Casualty, Marine, Natural Resources and Crisis Management) and Reinsurance covers a mix of property, casualty and specialty lines. Each Division is approximately the same size, in terms of the planned premium income. We are wholly owned by Mitsui Sumitomo Insurance Group and regulated by the Prudential Regulation Authority, the Financial Conduct Authority and Lloyd’s. Conduct Rules With the implementation of the SM&CR (Senior Managers & Certification Regime), the Financial Services and Markets Act gave the FCA new powers to write conduct rules and apply them to all employees within a firm. The Conduct Rules set basic standards of good personal conduct. They stipulate that you must:

• Act with integrity
• Act with due care, skill and diligence
• Be open and co-operative with the FCA, PRA and other regulators
• Pay due regard to the interests of customers and treat them fairly
• Observe proper standards of market conduct