Benefits and Pension Analyst

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 6th largest financial group in the world. Across the globe, we're 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

• Work closely and collaboratively with AskHR and Payroll to ensure smooth running of the Pension and Benefits plans and improve processes where possible.
• Additional duties as required to support the Benefits AVP and Head of Benefits in various HR projects, providing Benefits input to business requirements and operational readiness identifying opportunities to improve working practices
• Produce Monthly and Annual reports including but not limited to utilisation rates of benefits after the annual renewal, tracking and analysing trends of wellbeing data.
• Organise employee events and seminars with Pension and Benefit providers as well as Pension Trustee board meetings
• Providing support for the annual benefits renewal including but not limited to contract renewals, onboarding new providers, testing of benefits platform.
• First point of contact for any queries that are escalated by AskHR team
• Completing monthly reconciliations between data from the benefits platform and the benefits data on the payroll platform. Working with Payroll to investigate and document any discrepancies.
• Support with drafting and issuing employee communications (emails, intranet pages, benefits platform, benefits fair, wellbeing events).
• Manage invoices and track costs relating to benefit and pension expenses
• Investigate issues with data feeds from Workday to Darwin, investigating and resolving issues, recommending changes to process where necessary and avoiding legislative breaches.
• Oversee and support with Long-term absence and Income Protection claims working closely with Benefits AVP, AskHR AVP, Analysts and Payroll to ensure employees are paid correctly, their benefits are processed correctly, escalations are processed in a timely manner and proportionate claims are managed appropriately.
• Answer queries from Payroll, mainly around clarification on monies coming into the business for employees on Group Income Protection and general queries/requests.
• Work with the vendor and procurement, to ensure contracts and infosec are aligned to ensure our contracts are fit for purpose and signed. Trouble shoot when things are not running to plan and find solutions
• Support and where appropriate manage the onboarding, setup and inclusion of new benefit offerings
• Pension support for the four MUFG pension plans including but not limited to documenting and processing invoices and transfer of funds and balancing suspense accounts.
• Attend broker, supplier, benefits portal supplier and pension provider meetings where required with the AVP and/or Head of Benefits
• Coach managers and employees to use Tier 0 tools where available, and educate on benefits platform and user guides
• Maintaining Tier 0 information shared on the Intranet or other MUFG tools to ensure correct information available for clients. Performing an annual review and creating additional FAQs for further Tier 0 support.
• Responsible for the document management processes within Benefits Team, ensuring that all required documentation is filed/scanned accordingly to employee personnel records and archiving
• Providing specialist pension and benefits administrative support to team when required.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.