Part Time Trade Counter Assistant - Newtownards
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Position Overview & Specifications
Murdock Builders Merchants is a family-owned business with 18 locations across Northern Ireland and the Greater Dublin region. With over 400 employees we arerecognised as a leading Company in our industry and supply general and specialist building materials, timber, and hardware to the construction trade, the DIY sector and the general public. We value both our customers and our employees and our business is built on offering consistently excellent customer service by well-trained and knowledgeable staff. We have also recently acquired Brooks Timber and Building Supplies in South of Ireland who have 7 branches located throughout Southern Ireland.
Part Time Trade Counter Assistant – Newtownards
Hours Week 1 & 2 Monday – Friday 12pm – 5pm
Week 3 Tuesday – Friday 12pm – 5pm & Saturdays 8am – 12.30pm
We wish to recruit a Part Time Trade Counter Assistant who will play a fundamental role providing excellent customer service in the Newtownards area. This is a customer facing role, providing an outstanding level of service at our trade counter and over the phone, maximising sales at every opportunity. As part of the branch team, this is an excellent role for the right person to develop their skills and experience within our industry.
This role will include:
· Providing excellent customer service at our busy Trade Counter maintaining high
company standards
· Assisting customers/potential customers on their product selection detailing
benefits/technical features of products
· Cash handling and operation of our in-house stock system.
· Assisting the Shop Manager with merchandising and keeping the shop at the
highest standards of health and safety and cleanliness.
· Maintaining effective communications with our suppliers regarding the sourcing
and delivery of products.
· Providing support to our Internal Sales Team and External Sales Team
Criteria:
· Previous experience of providing excellent customer service within a retail
environment essential
· Excellent teamwork and organisational skills
· Excellent communication skills both verbal and written
· Proficient in the use of IT and have good computer literacy
· Reliable and punctual
· Good knowledge of Building materials/products or willingness to learn
· Previous experience of working on a Trade Counter desirable
Benefits:
· Attractive package offered
· Company Pension Scheme
· Opportunity for Excellent Career
· Staff Discount
· Long Service Leave and Recognition
Closing date: Wednesday 15th February 2023
Murdock Builders Merchants is an Equal Opportunities Employer and welcomes applications from all sections of the Community
Job Type: Part-time
Part-time hours: 25 per week
Work Location: One location
Application deadline: 15/02/2023
Reference ID: PTTCA/02/23
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Part Time Trade Counter Assistant - Newtownards roles across Murdock Builders Merchants's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £17,873 - £19,085 bracket, including retirement vesting and health parity.
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