Customer service/Warehouse Administrator

N&A Logistics are looking for an additional Warehouse Administrator to join our warehouse in Derby

The Role:

Customer Service

Answering and making phone calls

Replying to emails

Replying to messages on a pallet Network platform

Preparing small orders in the warehouse

Responding to despatch orders

Responsibilities:

· Dispatching orders ready shipment using our in-house systems

· Follow company guidelines regarding order dispatching with high attention to detail

· Performing dispatch operations in accordance with time, quality and quantity targets

· Preparing courier labels using shipping software

· Quality control of processed stock / picked items, ensuring it meets company standards for customer satisfaction

· Use of bespoke internal database to aid in product accuracy checks

· Maintain a clean work area

Required Skills:

Good communication skills over the phone

Ability to work under pressure, prioritising workload, and multitasking

· Ability to use PC skills fast and efficiently (fast typist)

· Adaptability to changing daily tasks

· Professional demeanour with customers and suppliers

· Previous warehousing and order dispatch experience

· Hard working, proactive and independent

· Organised, responsible and trustworthy

· Able to handle a heavy workload

· Have a sense of responsibility to the business and colleagues

· Ambitious for yourself and your team

· Interested in the way our business works with creative plans on how to improve it

· Open-minded and eager to learn, and keen to share your own experience for the benefit of others

· Take pride in personal success and those of colleagues

· Able to work in alliance with a myriad of people in different roles and departments

· Even tempered, patient, and conscientious

· Happy to adapt to new tasks and projects

Job Types: Full-time, Permanent

Salary: £12.00

Job Types: Full-time, Permanent

Salary: £12.00 per hour

Benefits:

• Sick pay

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Work Location: In person

Application deadline: 31/05/2023
Reference ID: NA2021WRAD
Expected start date: 15/05/2023