Business Services Co-ordinator x 2

Nostell is a busy site, welcoming over 240,00 visitors a year and we are looking for two organised and enthusiastic people to support us in ensuring our visitors receive a high-quality service.

We have two roles available for enthusiastic, reliable, and conscientious coordinators, in addition to shared core tasks will have the opportunity to lead in specific areas key to smooth running of the site.

The contract will initially be a fixed term contract starting as soon as available and running through to 28.02.2025. You'll work an average of 20.5 hours a week, this will include some weekends and Bank Holiday working.

The interviews will take place at Nostell on the 5th of April.

Any questions about this role please contact: Heidi.WhartonBaum@nationaltrust.org.uk

What it's like to work here:This 18th century Palladian house is set within 300-acres of parkland. The ambitious team are focused on making Nostell Priory one of Yorkshire’s most high profile visitor attractions and are looking for creative hard-working people who will bring ideas and energy to the property. The property is situated a short distance from bustling Wakefield, meaning the property offers a rare opportunity to work in the country, but live in the city.

What you'll be doing:Based in the lively Operations & Experience Team office you will support the General Manager and property team with diary management and be the on front-line answering diverse phone calls and emails. You can expect these to range from requests to hire the mobility scooter, enquiries regarding events or a lost welly to complaints about a visit.

You will need to quickly gain an understanding of a variety of data recording systems and therefore will need to be confident and ideally have experience using IT resources and programmes, in addition to communicating verbally and virtually.

You will be confident in cash handling as you will be responsible for safe & petty cash management, auditing floats and banking.

In addition to the above you may be required to coordinate a diverse range of activities, including but not limited to monitoring of budgets; recording and management of compliance data bases; facilitating of coach trips, horse riding permits, uniform, and stationary ordering.

This role is for you if…

• this sounds like something you would enjoy and excel at

• you enjoy being part of a supportive team but can also work independently

• you like systems and organisation and have an eye for the detail

• you are willing to learn, develop and share your skills.

• Who we're looking forRelevant experience in a Business Support environment; along with facilities or office supervision responsibility

• Good written and verbal communication skills

• Great team player

• Flexible and customer -focussed with strong customer service skills

• Able to multi-task and prioritise own workload

• Well organised and attention to detail

• Advanced IT Skills.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust properties for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice