Experience & Visitor Programming Manager

Are you a creative leader with lots of ideas that you can turn into reality? Have you got a passion for creating engaging audience-led experiences? Can you lead an experienced team to take on new challenges and build on existing skills? If so, we’d love to hear from you.

Provisional interview date (includes presentation): 15 June 2023.

What it's like to work here:As the Experience and Visitor Programming Manager, you'll be a member of the Property Leadership Team helping set and deliver the future direction for Nymans and Standen.

You'll lead a team of staff and volunteers to create an environment that visitors want to return to again and again, where excellent service underpins all that we do, and who seek opportunities to create a place where everyone is welcome.

It’s an exciting time at Nymans and Standen and the opportunity to shape our visitor experience will be in your hands.

For more information about both properties please visit, Nymans: https://www.nationaltrust.org.uk/visit/sussex/nymans , Standen: https://www.nationaltrust.org.uk/visit/sussex/standen-house-and-garden .

For more information please see the candidate pack attached to this advert.

What you'll be doing:You'll have specific responsibility for creating and delivering high quality, audience-led programmes, interpretation and experiences that meet the needs of current and future audiences. Close to both Brighton and Crawley you'll think beyond our property boundaries and use your strong networking skills to make links in local communities.

You’ll make sure that our experiences connect audiences with the character and heart of both Nymans and Standen, from the website, to stepping through the door and getting to know us.

Please also read the full role profile attached to this advert.

• Who we're looking forAn enthusiastic and experienced people manager with the ability to lead a team to deliver exceptional experiences.
• An excellent communicator with experience in building strong relationships externally and internally.
• Significant experience of managing complex budgets and margins to maximise sales and income while controlling costs.
• Proven record of success in business development, using audience insight to improve and develop the visitor experience.
• Able to build upon creative ideas presented through internal and external networks to design, produce and host audience-based experiences.
• Significant experience of managing and assessing operational risk.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most locations

• Independent financial advice