Learning Experience Designer
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Position Overview & Specifications
We’re transforming how we use technology to deliver on our strategic objectives and grow support for our charity. You can help to make this exciting new chapter a real success.
Working in the People Development team, Learning Experience Designers work with clients from around the National Trust to design and develop technology enabled learning content.
The Learning Experience Designers will provide technical support for our Learning Management Systems and will act as ambassadors, promoting and supporting the use of technology enabled learning in the National Trust.
What it's like to work here:We're bigger than you think, we're more complicated than we appear and we're larger scale than you'd imagine. We've got passionate people in all our teams, and we've got so much more we want to achieve. We're for ever, for everyone and we really mean that.
Technology plays a huge and important role in our work here at the Trust. Day-to-day our teams are working with modern platforms and services. Our vision is to equip the organisation with effective learning technology to enable us to do our jobs more efficiently and confidently. That means working collaboratively with people across all areas of the Trust to continuously develop and improve what we offer.
Your contractual location will be our head office in Swindon, however there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. You should expect to be in the office a minimum of 2 days a week.
What you'll be doing:You'll be creating eLearning courses, explaining concepts clearly and in plain English alongside engaging visual design and will see concepts through to development, implementation and deliver customer support upon delivery.
You'll work collaboratively with experts from around the National Trust to deliver courses, based on a brief and set deadlines.
You will also provide technical support for our learning management systems, using your problem solving skills to identify and solve issues, as well as giving advice and support to our learners about the systems.
Who we're looking forYou can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role, we’d love to hear from you if you have:
- Problem solving, devising inventive and creative solutions
- Written English - able to explain concepts clearly and in plain English
- Knowledge of visual design tools such as PowerPoint or the Adobe suite
- Knowledge of Excel - able to analyse data to provide insights and recommendations for continuous improvement
- IT skills; ability to learn new systems and provide advice and support to others
- Project management - working collaboratively, based on a brief and set deadlines
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw for 24 mo)
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Civic, Welfare & Social Services
Based on transatlantic hiring benchmarks for Learning Experience Designer roles across National Trust's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Civic, Welfare & Social Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,225 - £30,225 bracket, including retirement vesting and health parity.
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