Customer Support Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
What we are looking for:
We are looking for an enthusiastic, organised individual to join our Customer Service Team . Previous customer service experience is required. Hours to be worked Monday to Friday 8.30 -5pm with an hour for lunch. Immediate start. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. Salary to be reviewed after 3 months.
Main duties
- Receiving incoming calls and emails from customers/ our distributors regarding orders placed
- Processing orders using an in house system
- Maintaining excellent standards of customer service
- Performing general administrative tasks
Ideal candidate
- Must have previous experience in a customer service-based role
- Able to work at a fast pace, but also maintain a high standard of quality
- Have excellent written & verbal communication and customer service skills
Job Types: Full-time, Permanent
Salary: From £21,255.00 per year
Benefits:
- Additional leave
- Company pension
- On-site parking
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Chesterfield, S41 9RF: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Support Advisor roles across NATIONWIDE HYGIENE SUPPLIES's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,255 - £21,255 bracket, including retirement vesting and health parity.
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